Why giffgaf take money from my credit card without my permission?
sojib65 YES THE SAME THING HAPPENED TO ME!!!!
Do you have goodybags set to recur? If so then that is why another goodybag has been purchased automatically. Or auto top-up enabled for credit?
You can check and disable it here https://giffgaff.com/profile/payment-details
you may have auto recur on, having this on will automatically purchase a good bag once the current one ends, turn this off to ensure it won’t happen again , you can try and get a refund:
Refunds on top up:
For refunds please speak to an agent using this link below:
Can take up to 24 hrs for a response.
You can find agent replies under the “Messages From Agents” box on your “My giffgaff” page or to gain access to the page please follow this link https://giffgaff.com/support/questions
Now I want my refund and full explanation. I just using giffgaf and they start robbing me. What is this
sojib65 Yeah it’s an outrage. giffgaff behaves like a ROGUE TRADER. U should proceed on a legal course.
mkeyre123 Yeah it’s an outrage. giffgaff behaves like a ROGUE TRADER. U should proceed on a legal course.
Good luck with the legal course, it’s certainly expensive. Do come back here & let us know how it goes . All the best
No nothing to do with auto recur. Someone at giffgaff is stealing potentially your money. You should check with police or your lawyer.
I have won the case against them. giffgaff is a rogue trader. Im
back here to tell u.