What happens to credit if we switch to other operator

vinitug

I am thinking of switching but have got 10 credit in my giffgaff. Will it be given back to me if I switch?

hdavey17

vinitug Unfortunately credit can’t be refunded or transfered to another giffgaff account. Best option is to try and use up as much as you can before switching.

823677

vinitug Hello and welcome to Help and Support
Any credit on your account will be lost when deactivated, but you can donate
it to charity if you wish.

https://www.justgiving.com/search?type=onesearch&q=giffgaff

bluemoonbaz

vinitug
Hello
Sorry your thinking of leaving us but your credit and any payback earned will be forfeited
See guide
It’s easy. Just text “PAC” to 65075 from your giffgaff SIM.
or view here https://giffgaff.com/help/articles/how-do-i-get-a-pac-code-to-leave-giffgaff

Turn off any recurring goodybags : https://giffgaff.com/profile/payment-details#goodybagsettings

Delete your credit / debit card details: https://giffgaff.com/profile/payment-details#creditcard

Donate any surplus credit here
https://www.portnumber.co.uk/charities

Right to get your data deleted (GDPR)
Request here https://support2.giffgaff.com/app/ask/GDPR-Rights-%28General-Data-Protection-Regulation%29/Right-to-get-your-data-deleted/form/

Agent replies can be viewed here
https://www.giffgaff.com/support/questions
Please allow up to 24 hours

liamc2000

vinitug

Hello there and hope you’re okay.

Sadly all credit will be lost so may as well take advantage and use it all up on calls etc saving other people money. For example you call them instead of them calling you.

Hope this helped and enjoy the rest of your day 😀

jt_21

vinitug I am thinking of switching but have got 10 credit in my giffgaff. Will it be given back to me if I switch?

Unfortunately as with most pay as you go networks credit money will not be refunded if you leave giffgaff for a different network, so please do try to use your credit up if you are thinking of leaving, you could perhaps buy a goodybag OR text donate amounts to charity? This must be done before you transfer to another network. To leave giffgaff see https://community.giffgaff.com/t5/Using-giffgaff/How-do-I-cancel-my-giffgaff-account/ta-p/23526819 your account username and password will remain should need to return to giffgaff in the future. Best of Luck with whatever you decide.