Content lock

mikay41946

How do u take off content lock it comes up take block off then comes with mg name an address an stuff but nothing about unblocking any idears

jfc1951

mikay41946 How do u take off content lock it comes up take block off then comes with mg name an address an stuff but nothing about unblocking any idears

Hi, you need a GB issued UK driving licence or a machine readable passport from any country which issues one … see

https://www.giffgaff.com/help/articles/how-do-i-turn-off-the-adult-content-block

fay2020

mikay41946 Hi there

To deactivate the adult content block, you need either a valid British driver’s license or a machine-readable passport.

you can also use provisional driving licence aswell

You can apply for provisional license here
https://www.gov.uk/apply-first-provisional-driving-licence

Northern Irish driver’s licenses are not supported at the moment.

You can disable the block from your account settings here
https://www.giffgaff.com/profile/details#adultcontent

For information about lift adult read this article
https://community.giffgaff.com/t5/Solve-your-questions/How-do-I-lift-my-Adult-Content-Restriction/ta-p/3510729

if you having any issue after entering mentioned documents Inquire with an agent about it

Agent link 🔗 is here
https://support2.giffgaff.com/app/ask/Calls-texts-and-data/Controlling-Adult-Content/form

You can see reply here when logged into your account
https://giffgaff.com/support/questions

Agents start their work at 8am until 11pm Monday to Friday and 8am to ten pm Saturday and Sunday

Thank you
Fay

natty88

mikay41946

adult content

welcome to help and support

to lift adult content block you need a valid great Britain full or provisional driving licence or any machine readable passport without one of those documents it cannot be lifted as shown here

lift adult bar

https://community.giffgaff.com/t5/Solve-your-questions/How-do-I-lift-my-Adult-Content-Restriction/ta-p/3510729

northern Ireland driving licence or id cards nor citizen cards will be accepted sorry

Or if have issues after entering documents please
Inquire with agents about it here please

https://support2.giffgaff.com/app/ask/Calls-texts-and-data/Controlling-Adult-Content/form

Agents Will get back to you within twenty four hrs via here

https://giffgaff.com/support/questions

With UK driving licences

Or passport

bluemoonbaz

mikay41946
Hello
To turn the adult content lock off on giffgaff you will need to submit the code from a machine readable passport .or by using a Great Britain driving licence (full or provisional).

Leave out any spaces in your driving license number and if it only has 16 digits then add “01” to the end of it
Please be aware that driving licences issued in Northern Ireland cannot be used to lift the adult content bar at the moment.
You can apply for provisional license here
https://www.gov.uk/apply-first-provisional-driving-licence

if you don’t have access to the above you cannot remove the bar
for full information see https://giffgaff.com/help/articles/how-do-i-turn-off-the-adult-content-block

If you have problems removing the bar, check https://community.giffgaff.com/d/3017767/1 for helpful information with any failed removal
Alternatively contact an Agent at https://support2.giffgaff.com/app/ask/Calls-texts-and-data/Controlling-Adult-Content/form/

Agents reply will be here
https://giffgaff.com/support/questions

shezz007

mikay41946 you would need a photo ID .. Passport or Driving license.

sloz

mikay41946
Hi, is your giffgaff sim working?
(you can call 43430)

Firstly you need to access the account linked to your sim
Text the word NAME to 43430 to receive confirmation of your correct username

Log out
Http://giffgaff.com/auth/logout

Log back in
Http://giffgaff.com/dashboard
With your correct username or your number starting 07
(password in the second box as usual)

If the log in details don’t work
Request a password reset link here
Http://giffgaff.com/support/lost-password

Here’s a guide on removing the content block
https://giffgaff.com/help/articles/how-do-i-turn-off-the-adult-content-block

joshpt

mikay41946 Please find here the link to lift adult content https://www.giffgaff.com/help/articles/how-do-i-turn-off-the-adult-content-block

4128334

mikay41946
Hi,
To remove the Adult Bar you need to be over 18 years old.
Use the following link and follow instructions:-
https://community.giffgaff.com/t5/Solve-your-questions/How-do-I-lift-my-Adult-Content-Restriction/ta-p/3510729
When you open the link click on “Remove the Bar” in a yellow box.
This will open the page for you to enter your details.
It can take up to 24 hours for the Adult Bar to be lifted.
Keep switching your phone off and on to prompt the action.
Take Care my Friend.

bentnose

mikay41946
How do I turn off the adult content block?
To change your adult content settings, you need to prove that you’re 18 or older. You can do this with either:

A machine-readable passport
A British driving licence
For technical reasons and for safety, this is the only way you can remove the block. It can take up to 24 hours and you’ll receive a text when it’s done. You might need to restart your phone for the block to be removed fully.

Please note that driving licenses from Northern Ireland can’t be used to remove the block.

Remove the block
https://www.giffgaff.com/profile/details#adultcontent

freezing77

shezz007 that is not quite correct, a photo Id card is not acceptable.

shezz007

freezing77 by photo iD…
ready my comment it says passport or driving license.. those are the two photo iD that are accepted.

freezing77

shezz007 I did and it could be misinterpreted as many countries have photo Identity cards unlike the UK.

Many users of giffgaff being from countries where photo identity cards are required.

shezz007

freezing77 but giffgaff have only these two options. If you have any other identity card. You have to contact an agent.

freezing77

shezz007 precisely