Carnt get in to my voicemail asking for pin and I don't have 1or no it

podx

What do I have do I have tried your txt reset but still when called voicemail still askin for pin I’ve never set 1 up.. Any help appreciated

natty88

podx

443 for giffgaff voicemail

voicemail guide

welcome to help and support

Here are some numbers for voice mail

Remember it costs 8p per call or 1 minute from your goodybags allowance of calls

Which members may find helpful

•To turn on your voicemail dial 1616

•To turn off your voicemail dial 1626

•To listen to your voicemail you dial 443
also you can change the number of rings before the answer comes on by dialling

Change time before call diverts to voicemail: **61*443 *10 *{SECONDS}# [SEND]
{SECONDS} = one of 5, 10, 15, 20, 25, 30 [SEND] = press the ‘CALL’ button

Call 443

Enter a PIN between 4 to 10 characters long,

then press #

Enter the PIN again.

then press #

-Once you have set your PIN you will be taken to the main menu.
Your PIN will remain in place indefinitely (it no longer resets after 60 days of non-use)

and Voicemail cannot be accessed until the PIN is set.

The full information can be found in the Opening post here:

https://community.giffgaff.com/d/33151300-complete-voicemail-and-its-menus-will-be-changing-wednesday-5th-august-2020

mrsgrowler

podx
If you have never set up a PIN then asking for a reset won’t work as there is no number to be reset.

So if this is the first time you are adding a PIN then you can just enter any number you want as long as it meets the requirments - eg at least 4 digits - and it is easy for you to remember it.

clikasarus

podx

Welcome to get out and the community

you can set your voicemail pin by following the instructions

From any other phone call your own mobile number.

When greeting plays, press the *
button to access the menu.

Enter PIN between 4 to 10 characters long Then press #

Enter the PIN again, then press #.

Once you have set your PIN you will be taken to the main menu

Your PIN will remain in place indefinitely (it no longer resets after 60 days of non-use) and Voicemail cannot be accessed until the PIN is set.

Here is a guide to help ⬇️

https://www.giffgaff.com/help/articles/how-do-i-reset-my-voicemail-password)

I hope this helps

p33t3r

Try 5555 or 6666. These are default pins. You can then chose your own after

podx

If it was that simple I wouldn’t here tryin sort it.. I don’t recall ever setting 1 up it asks for my pin the ones I would of used arnt it so don’t get it. Just lookin for a quick fix bu looks like it’s fookd

sloz

podx
Hi, are you asked for a new pin code or a current pin code?

podx

No it’s askin for for my current 1 I’ve text the reset ting aswell but when I went call the voicemail bk it wasn’t reset so nowt happend

sloz

podx
The option to obtain a a temporary pin code by texting reset to 802443
Hasn’t worked for over 3 months

You’ll need to ask an agent to reset your voicemail to a new customer status
Meaning you’ll then be asked for a new pin code

https://support2.giffgaff.com/app/ask/Calls-texts-and-data/Accessing-voicemail-in-the-UK/form/

In the box provided explain that you’re being asked for a current pin code when calling your voicemail

Ask for your voicemail be set to a new customer status so you’re then asked for a new pin code

Replies are found here
Http://giffgaff.com/support/questions

podx

Sorted it now ppl it was 5555. Thank you everyone for your input

jfc1951

podx Sorted it now ppl it was 5555. Thank you everyone for your input

I’m pleased to hear that you’re sorted, but I have never known Voicemail to have a default PIN.

Anyway, sorted 👍

sloz

podx
Can you recall setting it to 5555 ?