We're currently doing some upgrades to our backend - which is impacting activations.
If you're trying to activate your SIM at the moment - please grab yourself a cup of tea and try back again this afternoon.
We're working furiously to get things turned around as quick as possible, sorry for the inconvenience!
Update (15.07): Activations are back working - please note, it make take between 30 minutes up to 1 hour for your SIM to activate. If you have attempted to activate your SIM this morning, it should be queued and processing.
If you've tried today, and it hasn't activated by tomorrow morning please contact an agent.