Why does it say updating goody bag?

nailahn22

I bought a goody bag 3 days ago and it was working perfectly fine and now all of a sudden my messages wont send and also wont let me make calls

thanks 🙂

kulsum

uhoh, remove battery and SIM place back in and reboot phone

sairaadnan

restart yr phone and

Dial *100*7# for your goodybag minutes balance.
Dial *100# for your airtime credit balance.

as7861

Its probally a glitch in system. In which you have to contact agents here -

http://giffgaff.com/support/ask

and they can take up to 24 hours to reply here -

https://giffgaff.com/support/questions

jumbo4

must be a glitch,

Dial *100# (Airtime Credit Balance)

Dial *100*7# (Goodybag Minutes Balance)

lukester

Sounds like a bug - have seen this before and would need to contact an agent to get this fixed.

nailahn22

done that dont work

johnferris

look on your giffgaff dashboard. is the goodybag still showing?

nailahn22

darren9999

it says that sometimes

sabeehahakbar

i fink u shud switch ur phone off for about 5mins den try it...

rosietunnicliffe

I've got the same problem with my daughter's phone. I bought £10 of credit which now has disappeared leaving the same message as yours. After the farce with the porting and the 'conact and agent' form not working I am seriously thinking of taking my business elswhere. Except that I am worried that I will never get my pac code from giffgaff!

squirreltyrrell

restart/reboot phone 🙂

rosietunnicliffe

I have has the same problem. Suddenly the goody bag has disappeared! After the pac code farce I am seriously thinking of leaving giffgaff, but I am worried about never getting a new pac code! The 'contact an agent form is **bleep** and doesnt' even work.

mumhead

Mine says that & zero credit & I cannot make or received calls. I have contacted and agent

ceriliz

Mine has done the same, seems to be a common problem today, my daughters phones are working fine so not a network glitch.

ozgurdemir

when i try to send txt or when peopllensend me txt fails but after i make a call everything work perfect but after a while its the same story..

rgjusa

I think there are all sorts of issues at the moment and it is not the best advert. It's all the money being spent on advertising on e4 !