Charged for a text to 6592324290

smccolgan

I was recently charged for a text to 6592324290, an international text, when I transferred my number to giffgaff. I didn't send the text and it was an unknown number.

Found the answer though, my McAfee Mobile Security sent the international text when I got my pin wrong when I changed my new giffgaff sim into my theft protected phone.

Hope that helps anyone else similarly confused.

puregangsta2k10

you should not include personal details like that number and should be in top tips

tronic

thanks for the info

mfish

thanks for this

amir667

Should included in top tips.

darrenpainter

A very useful tip, too often these unrequested charges are the result of either such legitimate software, malicious malware, or even just the basic function of things like Apple iOS which sends a hidden SMS to register Facetime/iMessage and eats 6p for people without a goodybag when a new sim is inserted into an iDevice

puregangsta2k10

thanks for repeating me 🙂

rhrc44

Better to be charged for a text then have all your credit used for a stolen phone/sim 😀

ummur101

thanks..

smccolgan

Its not a personal number its the McAfee Wavesecure number. Also you couldn't identify you had the same charge if you didn't know the number.

liamc1996

dont put numbers on screen

giffgaffmaniack

Remove that number!

You may be charged. Contact an agent HERE if you suspect it is somthing wrong.

darrenpainter

Can people stop telling the OP to remove the number. It is not a personal number, it is a company number that is useful in that it identifies if anyone else notices that they are getting odd charges to that same number, the persons post then explains what software service is causing it.

Without the number detail then this post wouldn't be very useful

alecalexandrou

It is clear that giffgaff will charge for such texts, and you need to be aware that many phones today have a habit of sending texts and using data by themselves.
They do not need you anymore, so take care in future, as it is only fair that you should pay.

irfanpatel

shouldnt put personal info but thanks for the rest

ryan_morgan

do not put your informatio on here!!

alancam

@alecalexandrou - chill out, the OP was just letting people know what the "mystery charge" was for. Calm your jets.

Everyone else who is saying "don't put up personal information" - this is exactly why these giffgaff forums are next to useless if you have real issues.

You have all put up incorrect messages bemoaning personal information where there is none--and keep posting the same silly comment despite others saying that this is incorrect! Stop trying to boost your reward points undeservedly and READ the thread first!

ianwaters

@alancam

Well said, but it falls on deaf ears everyone seems to want to give the same crap answer for reward!

My moto is "reward for effort"

jo2010

Very useful information thank you for choosing to help fellow giffgaffers who may get this issue, I would also repost this in the tips section as it will get lost in all the help posts.

phillevy

I'm reviving this thread (thanks to the OP btw) as it explains why my credit has been mysteriously decreasing. I just contacted McAfee and they said that Wavesecure now sends these SMS messages randomly like when internet is disconnected and when the phone is switched on/off. I will now monitor this more closely, but it makes the use of this app more debatable for me, despite the benefits if my credit is going to be eaten into in this way.