still cant connect to the web on my iphone changed all settings

pickle001

iv changed all the settings an turned my fone on and off and still nothing is there someone that can help me i cant find a helpline number??

muhammadasim

when did u activate yr sim?

sim activation can take from 30 min to 24 hours.

denius

Is your iPhone locked to O2 or unlocked?

djbonner07

[ Internet Settings Problems ]

- Try deleting any old or even giffgaff Wap / Apn (internet settings ) > if you have any already stored

- Then

- Delete (data) / (wap) (internet) Accounts if you have further / advanced options & then power off your phone then back on again and retry the settings and see if that works

[ Quick Internet Settings & More ]

Try my Internet /MMS Settings/Tips/Info/Apps Guide: http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Newbie-Quick-Internet-Guide/m-p/2066679

pickle001

my sim is activated i can make calls an send txs an my fone is unblocked aswell

proz

There is no helpline number im afraid ... are you 100 % certain you have the iphone settings exactly correct ?

emmett2020

if you have only actived your sim it can take anythingg from 30 mins to 24hrs to go fully active also see here for the settings http://bit.ly/giffgaffiphone

pickle001

its definatly set right an yes its fully activated hha what do i do now then if there is no helpline??

sam1128

There is no helpline ...

.... We need to remove profile first .....

Go to settings- general- profile
(Profiles is near the bottom just before reset button )

Click on profile and remove it !

Once removed enter Settings manually :

iPhone 4S , 4,3GS,3G & iPad settings :
STEP by STEP GUIDE :

Go to :

settings>
general>
network>
mobile data network
( **cellular data settings **)

APN : giffgaff.com
Username: giffgaff
Password: password

New iOS 6 :

Go to :

settings>
general>
Mobile data >
mobile data network>
( **cellular data settings **)

APN : giffgaff.com
Username: giffgaff
Password: password

Turn on off airplane mode thats it !

See Pic for snap shot :
http://bit.ly/Pdr9Ip

http://dl.dropbox.com/u/1428694/giffgaff_iphone4.pdf

pickle001

what do i dooo?? its really annoying me now haha

sam1128

What have you done so far ?

Have you removed profile ?

If yes please put settings manually than do airplane mode on off that's it !

pickle001

nope still not worked whats the next step??

sam1128

Do you have active goodybags :

just check your My Giffgaff page under your balance/goodybag

https://giffgaff.com/dashboard

See you account history and transactions for goodybags :

https://giffgaff.com/account

Thanks !

pickle001

iv done all that and airplane mode but it still wont connect?? whyy mee ha i dont kno what to do next now?

sloz

Is there signal bars, O2-UK AND 3G showing in the corner? And 3g is turned on and wifi off?
Try a reset of network settings

go to
Settings
General
Reset ( at the bottom of the page)
And click reset network settings

Once the phone restarts go to
Settings
General
Mobile data (or celular or celular data or network)
Mobile(or celular) data network ( scroll down if not visible)

And change the mobile data and mms apn 's
From idata.o2.co.uk
To giffgaff.com
dont click reset

Then turn airplane mode on and off to kick start the Internet connection

pickle001

yes i goody bags i got the ten pound one an i can make calls an send txs just not use the internet