My Goodybag should be on the site and it's not showing. I know there was an issue before, is this just me?
Dial *100*7# instead to check it
I've checked it and it looks like my munies are there they're just not posted on the site.
There is currently a service issue.
Please see the following service thread for more information and regular updates: http://community.giffgaff.com/t5/Service-Updates/Balance-Unavailable-20-Apr-2013/td-p/8328866