Hi there. If you have received a message to say that your service has now been blocked,then you now need to click onto the link below and have a read of giffgaffs terms and conditions.Once you have read these and fully understand,then you need to contact an agent thanks.http://giffgaff.com/boiler-plate/terms
For all account related issues,you will need to speak to a giffgaff agent.Also please be patient as a response may take up to 24hrs during busy periods.
please simply click onto the link below to contact a giffgaff agent thankyou.https://giffgaff.com/support/ask
If you have any problems trying to contact an agent,then please choose 30 in the drop down box,then enter your comment in the box provided.Please also make sure to give as much information as you can regarding your issue,thanks.