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Archive: Service updates
Archive of past/resolved service issues
{Resolved} -Possible issue with Calls & Texts Friday 8th November 2019
Changes to Ratesetters systems - 17th October 2019
[RESOLVED] Issues with returning a phone purchased from giffgaff
[RESOLVED] Issues with 3G Voice and Data in Falkirk and surrounding areas
{Resolved} Delays with Ask An Agent messages - 12th October 2019
{Resolved} Issues with the giffgaff App for IOS
[COMPLETED] Community Maintenance - 3am-6am 11th Oct 2019
[Completed] - Labs Maintenance - 11:00 to 13:00 - 2nd October 2019
[COMPLETED] Scheduled maintenance - 3rd October 2019 at 01:00 until 03:00
[RESOLVED] Voucher service - 30th September 2019 at 22:00 to 23:00
[RESOLVED] Members unable to log into giffgaff.com - 28th September 2019
[RESOLVED] Lost & Stolen SIM Issue - 27th September 2019
[RESOLVED] Payment Issues - 25th September 2019
[RESOLVED] 43430 SMS service unavailable
{Completed} Scheduled maintenance - 1am to 2am Wednesday 18th September 2019
{Completed} Planned Change - 43431 & 43430 (IVR) Maintenance 18/09/19 6am -7am
[RESOLVED] Issues with certain versions of Chrome affecting giffgaff.com pages
(Resolved) - giffgaff IVR numbers 43431/43430 unavailable - 12th September 2019
Issue accessing labs - 12th September 2019
{Resolved} - Issue with Submitting a new Idea on Labs - 24th August 2019
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