Help and support - The giffgaff community

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Help and support

With an average response time of 90 seconds, our super helpful members are ready to help

Changes and new features - helpers updates thread
How much data have I used?
Purchased a phone
Change number with pac code
payment
CAN SOME 1 TELL ME WHY IM NOT ABLE TO ACTIVATE MY NEW SIM
phone order
lost contacts
Unlocking phone
I have topped up with 25 pounds for the always on data package but the data isn't working
Moving abroad - Keeping number alive
Internet/tethering
Not letting me buy a goodybag
Data abroad
Using a newly unlocked phone on giffgaff
How to share links
How can i roam with my dual SIM phone?
Cancelling qaued goodybags
Auto top up
How can I place my account on temporary hold.

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