Help and support - The giffgaff community

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Help and support

With an average response time of 90 seconds, our super helpful members are ready to help

Changes and new features - helpers updates thread
Sending Photos
Internet bundle
PAC code
EU calls, text and data the same as in uk.
Call barring, what is it and how do it stop it?
SIM card
Lost SIM abroad. Replacement not working.
iPhone lost or stolen
Using £10 goodybag data in EU
Offers, discounts, promotion etc
NEED HELP! SIM CARD ISSUES
cannot make or receive calls text or data use.
transfer of number to giffgaff and out again
It’s happened again
While I can receive alerts on my phone
No service problem
giffgaff number and password
Pictures and emojis
Can I get a new SIM card the following day?

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