Help and support - The giffgaff community

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Help and support

With an average response time of 90 seconds, our super helpful members are ready to help

Changes and new features - helpers updates thread
Data Connection problem
Sim swap not working and agent can't help
Always on H, cannot get 4G / 3G
Buying a new phone
Top up
Preventing SIM swapping
contact
payment
Possible phishing/scam attempt?
No credit
Top up
Help needed
Unlock sim oukitel k 10
Removing the giffgaff splash screen
Cant call or text
Can't find phone number?
Roaming in the EU text message fair usage message
Help
Next receiving text messages

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