Help and support - The giffgaff community

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Help and support

With an average response time of 90 seconds, our super helpful members are ready to help

Changes and new features - helpers updates thread
Top-up balances and goodybags - Buying a goodybag or credit
Cancel my account
sim activation
iPhone 7 refurbished - rattle
cant call out and says no credit
£8 top up
Sim
giffgaff iOS app
Replacement Sim
Smart TV won't connect to the internet!
I don' t receive my sim card
Credit disappearing fast.
cant call out
Giffgaff cut me off while in Europe
can't call any number in UK or overseas
Disappearing contacts
Sim disabled
In Germany - chewing up credit but should ‘roam like home ‘
Early goodiebag

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