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Help and support
With an average response time of 90 seconds, our super helpful members are ready to help
Changes and new features - helpers updates thread
Buying a new phone
Slow data periods issue.
Help - Need account email reset by an agent ?
Lost my number due to non-frequent use
can't receive SMS from certain services
Help with topup advice 15£ with free 5£
Lost sim card
Top up give my 24.99 due
Redirect new phone to parcel shop or collection
cancel my SIM card order, wrong address
Can’t receive text or calls
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