Help and support - The giffgaff community

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Help and support

With an average response time of 90 seconds, our super helpful members are ready to help

Returns/refunds
Activating a Sim
Returning Phone Issue
Internet Issue
International calls
Can I stop my number being reallocated due to inactivity?
Phone delivery
Returning a message, sent to me from France.
Sim not supported
Sim not working
I need help returning a new phone
Why is my SIM not working?
Returning a faulty phone
Can't find return button
Transfering my EE mobile number
Credit
Bought goodbag
Can't reach voice mail, but I apparently have a voicemail.
Replacement sim not arrived
Goody bags abroad

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