Help and support - The giffgaff community

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Help and support

With an average response time of 90 seconds, our super helpful members are ready to help

Changes and new features - helpers updates thread
Freeze Goodybag
Sim won't activate
“Where have you gone”
New SIM scam?
Problems make a call abroad
Ordering without a current UK number
Credit disappearing fast.
Roaming
Qrong top up
Tethering
Upgrade
Giffgaff cut me off while in Europe
Timescales for number swap
Travel to Italy
Wifi extra
My data doesn’t work even though I still have GB left
Data is not working
return of faulty refurbished phone.
not registered on network (

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