so my friend registered the sim which was sent to me after i registered mine. he did it on the 31st jan. so i sshould get £15 bonus right? well as yet i've not been notified that i've received anything at all. how do i sort this out then?? cheers!
Owning that you're not a Super Recruiter (which I'm gonna assume your not), or if your friend activated the SIM on an old account which previously had a SIM active on it, then you won't get anything.
Outside of this, and since the activation appears to be within the time frame of the offer, then you should be credited the £10 bonus. On top of that, you should also receive 500 Payback points (equal to £5), which should be visible on your Payback points tally anytime soon (Payback points earned during a given month are updated the following month) and will next be redeemable in June (when Payback is next paid out).
Also, if the SIM in question was activated within 42 days of you joining, you should also receive a additional £5.