I'm really mot getting any of this! I think I was invited. I received this email.
"Share the love before 11.59PM 31st August and claim your speedy £5 free credit (paid within 5 days of your friend activating their giffgaff SIM) for each friend who joins giffgaff. That's instead of the standard 500 Payback points, which would next be paid out in November.
Get £5 credit instead of the standard 500 Payback points (Payback points are next redeemable in November).
More friends on board means more credit in your account, so go get ‘em sunshine."
And then I got an activation . . .
"Boom, your friend Xxxx (Membername: xxxxx) has also joined giffgaff.
Great work sharing the love . . ."
But I have not received any credit or any points . . . wassup with that?
Was it definitely your friend's first giffgaff sim? If they've used giffgaff before, and especially if the sim is being used in a phone that has previously been used with a giffgaff sim, it will not count as a new activation and therefore there will be no payback.
If you're sure it was a completely new activation, then I think you need to raise a case at https://giffgaff.com/support/ask/missing_points making sure to mention the offer that you would be getting £5 credit within 5 days.