on: 25/06/2018 | 10:09 - edited: 19/07/2018 | 17:55
We want to make it easy for members to interact with giffgaff. Our research tells us that a lot of members visit giffgaff only to check their current goodybag status or balance, but this entails logging in and navigating to their account. We know this isn't always ideal if you're in a hurry or just want to know when your goodybag expires or how much data you've used this month.
In the near future, we'll be gradually rolling out a new 'Dashboard Light' feature on giffgaff.com that will show your goodybag status and balance in a condensed form on the home page without you having to login. This will work as long as you selected the 'remember me' checkbox the last time you logged in.
As well as making life easier, we let you stay in control. You can choose if you want to be remembered. If you previously chose to be remembered but now prefer not to be, simply click on the 'not you' link and Dashboard Light will disappear.
You'll still be asked to login if you want to see your full account details, make changes, top up or buy another goodybag.
We'll provide an update once it's live, but we hope you like it.
Update 19/07/18: I'm pleased to say that we've now gone live with Dashboard Light. At the moment a controlled group of members will see Dashboard Light. We'll gradually increase the number of people over the course of the next week. I've attached some screenshots in both desktop and mobile formats to give you an idea of what to expect. As always, feedback is welcome.
I hope that the "opt out" will be very prominent along with the reminder not to use remember me on public WiFi like a cafe or bar etc.
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