Knowledge Base

Did someone say "more data on the £10, £12 and £15 goodybags"?

Started by: apatz
On: 23/07/2019 | 13:23
Replies: 911

by: 4145
on: 14/08/2019 | 09:03
Message 841 of 912
by: deanjedwards
on: 14/08/2019 | 09:16

I renewed the App and still has the old amount of data. 

Message 842 of 912
by: claremja2018
on: 14/08/2019 | 10:00

My goody bag renewed at 00.00 on 14/8/19 and my old data allowance still shows in the app. Very disappointed to see 4gb and not 10gb!

Message 843 of 912
by: lafolie69
on: 14/08/2019 | 10:05
Mine began this morning but I didn't get the extra data.
Message 844 of 912
by: sebultura
on: 14/08/2019 | 10:07

My goodybag renewed today and still has the old amount of data

Message 845 of 912
by: t_will
community giff-staffer

on: 14/08/2019 | 11:00

Hi folks, thank you for your reports on not having the new allowances if your goodybag recurred last night. @apatz is working with the team to get to the bottom of it and we should have some news for you soon.

giffgaff community staffer - let me know if you want to chat about anything.
You can send me a message and we'll get rolling. Need a topic? Try here.
Message 846 of 912
by: nushx69
on: 14/08/2019 | 11:57
Great news. Thank you
Message 847 of 912
by: ma2013
on: 14/08/2019 | 13:09
I can see my next Goodybag (set to recur) has changed to include the new allowance! Nice one giffgaff! :-)
If I've been helpful, feel free to award Kudos / Mark As Accepted Solution to posts. Get a free giffgaff Sim
Message 848 of 912
by: andyw33
on: 14/08/2019 | 13:17
Wow how do you do it you are definitely the best service ever so glad I changed to you trying to get my friends to join me on here this will be a insensitive ❤
Message 849 of 912
by: wedgington
on: 14/08/2019 | 14:15

Was chatting earlier about this,really impressed with the data increase. It’s actually tripled in the short time I’ve been with giffgaff so looks like I joined at the right time. Even the new 4g mast opposite my flat went live the week I joined. From no coverage at all to maximum 👍

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Message 850 of 912