Festive Delivery Period - Phones

[#1]

Happy midweek giffgaffers,

It’s nearly that time of year where our delivery vans are filled with gifts and goodies.

To help plan your purchases this year, we’ve got the delivery schedule from our partners at DHL Parcel UK (formerly UK MAIL).

Delivery Schedule

We will be delivering as normal up until Monday 24^th of December, with last orders needing to be placed on Friday the 21^st of December to meet that delivery day.

For orders made on the 24^th – 26^th December, these will be delivered from Thursday 27^th of December.

Over New Years, orders made on the 31^st of December will be delivered from Wednesday 2^nd of January, with normal delivery schedule resuming from Tuesday 1^st of January (except in Scotland due Bank Holiday).

Change of Mind period for Black Friday Phone

To also help with the festive season, we will be extending the change of mind period for purchase made between 22^nd of November and the 12^th of December, until the 1^st of January.

What this means is that if you buy a phone between those dates, you have until the 1^st of January request a change of mind.

Please make sure you let our agents know beforehand, so we can make sure the experience is as smooth as can be.

Happy Festive Season,

Tom from the phones team

[#2]

thanks for the info

those dates seem not too bad

[#3]

thanks @tommy_92 really helpful post

[#4]

Cheers @tommy_92 

Its good to let the members know in advance , it avoids any disapointments

[#5]

@tommy_92

Are all of the following dates/times etc. correct?  

Order date	by	Delivery date
Thursday 20/12/20018	22:00	Friday 21/12/2018
Friday 21/12/2018	22:00	Monday 24/12/2018
Saturday 22/12/2018	any	Thursday 27/12/2018
Sunday 23/12/2018	any	Thursday 27/12/2018
Monday 24/12/2018	any	Thursday 27/12/2018
Tuesday 25/12/2018	any	Thursday 27/12/2018
Wednesday 26/12/2018	22:00	Thursday 27/12/2018
Thursday 27/12/2018	22:00	Friday 28/12/2018
Friday 28/12/2018	22:00	Monday 31/12/2018
Saturday 29/12/2018	any	*Wednesday 02/01/2019
Sunday 30/12/2018	any	*Wednesday 02/01/2019
Monday 31/12/2018	22:00	*Wednesday 02/01/2019
Tuesday 01/01/2019	22:00	*Wednesday 02/01/2019

*Thursday 03/01/2019 in Scotland

[#6]

@tommy_92 wrote:

For orders made on the 24^th – 26^th December, these will be delivered from Thursday 27^th of December.

Shouldn't that be for orders taken between 22nd - 26th December...?

And is there a cut off time for orders taken on Friday 21st to be delivered on Monday 24th?

[#7]

@tommy_92

Cheers for the heads up Tom, and the 2nd of January is a bank holiday in Scotland? I've never heard it called that before because round my way it's called 'recovery day'. 😜😂😂😂

[#8]

Thank you those dates are very fair. 

[#9]

Good info, but it means Fri 21st is the last day to order for xmas delivery.

[#10]

Thanks for letting us know.