Hi 🙋 this would be so much better if you received it when you run out. As i never know when im going to actually run out. At least that way you've not used it unknowingly and could be that little gem for the day or hour. Just because I doubt anyone checks how much data they've actually used it just runs out. Then you buy a bigger goodybag or like me have a big one already but don't quite want the top one you'd get this 1 gig as the extra but add it when YOU needed it. ☺
That's essentially how it works. The 1GB reserve data is shown seperately on your account (online only) and when you run out of the main data allowance, you will receive a message from giffgaff to let you know the reserve data is starting. The transition from main allowance to reserve data is seamless.
If you want to check how much of your main data allowance you have remaining in your current goodybag, dial 43430, select option 2 and listen to the message. This message does not mention nor include the reserve data.
gemma_shaw wrote: Just because I doubt anyone checks how much data they've actually used it just runs out
@gemma_shaw In my case, I received a giffgaff text that informed me, "You're 80% through your current goodybag data. So, we've added +1GB to your goodybag, just in case you need it. We'll let you know once you start using it."
I did not notice an email on the subject, only an sms.
The 1GB extra, is added, should you need it from your third goodybag onwards.