Hello giffgaff Community

I've been waiting over a week for an answer about missing data on my plan. It's as simple a question as 'why has 750MB disappeared from my credit at a time when my phone was switched off'.

Please click on Kudos if I helped in any way. Please select my post as the answer if it is the best answer.

Message 14 of 32

by: pinkcalculator
on: 05/04/2013 | 21:23

I don't actively collect sims but I do seem to have rather a lot of them and phones :/
Welcome to gg

Message 15 of 32

by: cathyjh
on: 06/04/2013 | 00:57

Hi Guru.

A belated welcome and congratulations on your GiffGaff appointment. Have to admit I've never heard of anyone
Collecting SIM cards before :-).

Cathy.

Message 16 of 32

by: viv3
on: 07/04/2013 | 17:49

Welcome

hope you enjoy your time here

Message 17 of 32

by: gurupandit

former giff-staffer

on: 08/04/2013 | 13:26

Hi Solid247, thats a good techy query about the Dynamic SIM allocation, although I am guessing you may already know a lot about the Mobile world to ask that.

Although most of the giffgaff SIMs are preactivated, we do offer few products at the point of first use, for example settings that come through to you. I will however check with my tech team if they can write something about this topic, and give examples from within giffgaff

Message 18 of 32

by: gurupandit

former giff-staffer

on: 08/04/2013 | 13:28

Thanks for the welcome, and yes during the Data Centre Migration I did a Coffee round early in the morning for the geeks who were yawning and looking to lie down for a quick nap in the office.

Message 19 of 32

by: em_rocker
on: 08/04/2013 | 20:27

Welcome and congratulations

Hope you have a great time here

Message 20 of 32