Members have been asking for a way to be able to delete their goodybag when they run out of allowance on minutes and data. It's our 2nd most asked for idea of all time, and today (24th September) the long awaited Idea has been implemented. Not only that, but it's our 55th member Idea implemented this year. Champion.
We're chuffed to introduce 'Early Re-purchase' to you; if you run out of minutes or data in your current goodybag, you can purchase a new goodybag early.
There are different ways to buy a goodybag early, depending on the result you want to achieve:
Purchasing a new goodybag early is only available when you have less than 50 minutes or 50MB left in your current goodybag. This cap has raised since. As of July 2018, the threshold is 100MB, 100 texts or 100 minutes. We will keep our Knowledge Base article up to date if this changes further.
We always love bringing your ideas to the network, so if you want to vote for any other features you want to bring to giffgaff, start looking and Kudos'ing for our next big launch here. Nice one.