Knowledge Base

July 2018 Payback Calculations

Started by: alex_w
On: 02/08/2018 | 09:18
Replies: 119

by: giffgaff20147
on: 02/08/2018 | 18:47


Thanks no rush 

Message 21 of 120
by: dannywideloadsmith69
on: 02/08/2018 | 19:14
Hi all! 🙋 quick question... I've just turned super recruiter this week and I'm reading that as a super we get payouts monthly? Is that so? And does this announcement have any bearings on when payments go out? PS last month I had a bit of a moan on one of these announcements, got a load of kudoes and a load of payback points as a result.... So if that's how it works "giffgaff sucks" (lol 😂)
Message 22 of 120
by: brulaw
on: 02/08/2018 | 19:17 edited: 02/08/2018 | 19:20



As always good to see this excellent thread up and running  ( fingers crossed that there are no wayward spanners lurking ) , 


Thanks to all at gg HQ  for their perseverance last month  ..... and hopefully Lithium  won't be giving any more trouble . 


                                                                      big-grin.gif Happy giffgaffing  everyone thumbup.gif

Message 23 of 120
by: jsmith2009
on: 02/08/2018 | 19:32

Thanks for the update.


Message 24 of 120
by: goofygirl
on: 02/08/2018 | 19:50
Thanks for the update 😀
Message 25 of 120
by: digit2
on: 02/08/2018 | 20:39
Thank you Alex, hopefully everything will run smoothly for you and us.
Message 26 of 120
by: figment_uk
on: 02/08/2018 | 20:58



This announcement is all about the calculations for Payback points to be added to member's giffgaff accounts.   The target is to have the points on accounts by the 5th business day of each month.   This  is an estimated date, not guaranteed.   Payback can be earned in several areas, the main ones being recruiting new members and helping on the community.


You earn Payback points for your first 15 recruits, so the maximum points you can earn from recruiting new members (excluding special promotions) is 7500 (15 x 500) = £75.00


From your 16th recruit, you become a Super Recruiter,  and receive:


  • £0 when a recruit activates a SIM (1st top-up);
  • £5-£10 reward (commission) for a 2nd top-up within 120 days of SIM activation;
  • £5-£12 reward for a 3rd top-up within 120 days of SIM activation;
  • £0 for the 4th top-up onwards;
  • £0 for top-ups after 120 days from SIM activation

Super Recruiter rewards are calculated at the end of every month and paid directly into a PayPal account on/around the 20th of the following month.



  • A top-up may be airtime credit, a goodybag, or both.
  • Only payments using a debit/credit card, PayPal, or by redeeming a voucher count as top-ups.
  • Multiple top-ups on the same day all count as one.
  • A goodybag in exchange for credit is not a top-up. If a recruit adds airtime credit to their account and later exchanges credit for a goodybag, your commission is paid when the credit is added, not when the exchange for goodybag occurs.
  • If a goodybag purchased using a debit/credit card or PayPal is queued, the transaction date for commission is the date the goodybag starts, not the date of purchase (e.g. If a goodybag is queued 119 days after SIM activation and starts two days later you will not receive any commission for that top-up.)
  • Commission is paid to PayPal one month in arrears (e.g Commission for June top-ups is paid around 15th-20th July)
  • The amount of commission you receive per top-up depends on which SR tier (Apprentice, Expert or Master) you are in at the time they make each top-up.  Your tier is determined by the number of new recruits you've brought to giffgaff in the preceeding 3 months, therefore you might move up/down the tiers each month.
  • To maximise commission, recruits should top-up little and often.

The above does not take into account any offers or promotions that giffgaff may run from time to time.


I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 27 of 120
by: the_islander
on: 02/08/2018 | 22:11
@alex_w fantastic to see things are going smoothly this month, and that you're already well on the way to getting the points totals calculated. Nice one!
Get a free giffgaff Sim
Message 28 of 120
by: raqib1998
on: 02/08/2018 | 22:14
Not looking bad ATM.
Some green completed boxes is what I like to see.
Message 29 of 120
by: exmember-2018-5766315
on: 02/08/2018 | 22:29
Thanks so much for your update @alex_w and your team 😀
Message 30 of 120