Knowledge Base

July 2019 Payback Calculations

Started by: alex_w
On: 06/08/2019 | 09:30
Replies: 113

by: alex_w
community giff-staffer

on: 06/08/2019 | 09:30 edited: 15/08/2019 | 10:06

Hi all,


Here we go - the latest Payback calculations thread. Slightly later than normal this month, as I was away last week spending some quality time with family. While I was out, the team sneakily launched the Preview for our new community platform - so if you've not checked it out yet, head over this way. Returning to Payback calculations, I'm expecting it to move along quickly from today and I'll provide updates as I can.


We've already begun work, so here's the first update with a few bits already updated. Current status is listed below, and I'll provide updates as we tick items off.


July 2019 Payback Calculation Task List:

- Community data used for Basic Community Payback download. [Complete]

- Labs data used for Enhanced Labs Payback download. [Automated]

- Help & Support data used for Enhanced Help Payback download. [Complete]

- Threads data used for Enhanced Content Payback download. [Complete]

- Community files sent off for calculation. [Complete]

- Community Payback Calculation. [Complete]

- Community Payback calculations signed off. [Complete]

- Other Payback points sources calculated and signed off. [Complete]

- Points Statement drafted. [Complete]

- Final points results sent for upload to [Complete]

- Final points results processed on [Complete]

- Points Statement sent. [Complete]


July Points Statement Send Date: TBA 14th August 2019


Possible [Spanners]: (crossed out have been resolved)




Click to reveal
 [Pending] = not yet started
 [In progress] = somewhere between not started and finished
 [Complete] = all done
 [Automated] = happens automatically
 [Spanners] = dangerous things that make for frowny faces when they appear unexpectedly


Community Platform Manager - Powered by coffee.
Message 1 of 114
by: sha_shah1
on: 06/08/2019 | 09:39 edited: 06/08/2019 | 09:43


Thanks for update i am sure everyone is happy to see this threadgallery-1501952233-giphy.gif


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Message 2 of 114
by: keithr71
on: 06/08/2019 | 09:48

Awesome news. Thanks. @alex_w 😀

Message 3 of 114
by: tito6
on: 06/08/2019 | 09:58

Thanks for information about progress

Message 4 of 114
by: pault1974
on: 06/08/2019 | 10:00

Thank you, as always @alex_w 👍

Message 5 of 114
by: neil40
on: 06/08/2019 | 10:24
Thanks & hope you enjoyed your time off 🙂
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Message 6 of 114
by: mcilwraith
on: 06/08/2019 | 10:32

always nice to have a break from work @alex_w 

your right back at it now Smiley LOL

Message 8 of 114
by: bigjack57
on: 06/08/2019 | 10:44
Thanks for update and glad you had a well deserved break with your family.
Message 9 of 114
by: kirst72043
on: 06/08/2019 | 10:46

Always nice to see this update @alex_w  and I hope you had a nice break.


I am currently en route to the South France, and very pleased with my Giffgaff working along the way 😊

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Message 10 of 114