Knowledge Base

June 2019 Payback Calculations

Started by: alex_w
On: 01/07/2019 | 15:36
Replies: 129

by: alex_w
community giff-staffer

on: 01/07/2019 | 15:36 edited: 11/07/2019 | 16:56

Hi all,


And here we go ... into the second half of 2019. It's going to be a big few months ahead, as we ramp up getting our new community platform ready for launching. Want to know more about the new platform? Check out the New Community Platform forum, where we've started posting regular updates on what the new platform is capable of. As we progress, may of these 'Sneak Peek' threads will also ask for your feedback - so if you have an inquisitive, constructively critical mindset make sure to keep checking back. You might just see your thoughts result in a better platform for everyone.


We've already begun work, so here's the first update with a few bits already updated. Current status is listed below, and I'll provide updates as we tick items off.


June 2019 Payback Calculation Task List:

- Community data used for Basic Community Payback download. [Complete]

- Labs data used for Enhanced Labs Payback download. [Automated]

- Help & Support data used for Enhanced Help Payback download. [Complete]

- Threads data used for Enhanced Content Payback download. [Complete]

- Community files sent off for calculation. [Complete]

- Community Payback Calculation. [Complete]

- Community Payback calculations signed off. [Complete]

- Other Payback points sources calculated and signed off. [Complete]

- Points Statement drafted. [Complete]

- Final points results sent for upload to [Complete]

- Final points results processed on [Complete]

- December 18 to May 19 unclaimed points rollover. [Pending]

- Points Statement sent. [Pending]


June Points Statement Send Date: Last week of July - they'll wait until points rollover is complete. Points on the website are final, however, so feel free to check there if you haven't already.


Possible [Spanners]: (crossed out have been resolved)




Click to reveal
 [Pending] = not yet started
 [In progress] = somewhere between not started and finished
 [Complete] = all done
 [Automated] = happens automatically
 [Spanners] = dangerous things that make for frowny faces when they appear unexpectedly


Community Platform Manager - Powered by coffee.
Message 1 of 130
by: smithster225225
on: 01/07/2019 | 15:44 edited: 01/07/2019 | 18:15

It seems like only a couple of weeks ago since I was sat at my PC bashing the F5 key to refresh my paypal account!


Oh wait..............It WAS only a couple of weeks ago! Smiley Tongue


Yet here we are, 1st of July, eagerly awaiting our results towards Decemeber's total.


Its scary how quick time passes us by.



Don't forget to AWARD BEST ANSWER Or give Kudos to members that helped!
Message 2 of 130
by: team_leader
on: 01/07/2019 | 15:58

Many thanks for the update @alex_w  👍

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Message 3 of 130
by: ma2013
on: 01/07/2019 | 16:50
Wow, this thread went up quickly! Thanks for being so efficient with this! Nice one @alex_w 😁📱😊. Actually payback calculations themselves are becoming support efficient these days! 👍🏽
If I've been helpful, feel free to award Kudos / Mark As Accepted Solution to posts. Get a free giffgaff Sim
Message 4 of 130
by: django21
on: 01/07/2019 | 17:20
Look forward to it Smiley Happy
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Message 5 of 130
by: kirst72043
on: 01/07/2019 | 18:04

Always great to see this thread pop up @alex_w 


Although, I can’t believe we are already into July. Where does the time go!?



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Message 6 of 130
by: yvonnearmstrong
on: 01/07/2019 | 18:09


Thanks Alex and much appreciated




Message 7 of 130
by: davidevans0000
on: 01/07/2019 | 18:11
Thanks, Alex for the update.
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Message 8 of 130
by: ukrun
on: 01/07/2019 | 18:17

Many thanks for the update @alex_wgiphy(10).gif


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Message 9 of 130