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New Knowledge Base launched today

Started by: chriskm
On: 15/05/2012 | 14:19
Replies: 140
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by: chriskm
former giff-staffer

on: 25/07/2012 | 15:23

It won't be long before all members are able to nominate forum content to become knowledge base articles.  

 

The list of authors will be kept much tighter in order to maintain quality.

 

 

Message 131 of 141
by: samlowe
on: 25/07/2012 | 18:29

@liamwli wrote:
Hi chris. Any news on letting new members post in the kb?

Just in case you are wondering what this would look like and how you'd do it, you'd find a thread you think deserves to be in the knowledge base, on that thread go to 'Topic options' then 'Nominate to Knowledge Base'

 

kb.png

 

Once you've nominated this, one of the authors can view the article in the dashbord and accept or reject the article for a place in the knowledge base (or if they aren't sure, they can ignore it and leave it for someone else).

 

Once they've accepted the article, they can make edits to it before sending it to Chris for publishing and you will come up as a contributor as you nominated it.

 

In addition to this, once an article has been nominated to the knowledge base, it cannot be nominated again which stops the same article being suggested again if its previously been rejected and stops duplicate nominations coming though.

 

nominations.png

Message 132 of 141
by: tammyh91188
on: 27/07/2012 | 19:21

topped up 10 pound selected 10 pound goody bag and only got 10 pound credit

Message 133 of 141
by: 786bilal
on: 01/08/2012 | 10:30
Don’t grieve. Anything you lose comes round in another form.
Message 134 of 141
by: arveena
on: 03/08/2012 | 11:22

I must say this knowledge base helps lots for the new and old customers. Everyone has questions in mind by getting involved in discussions we can sort out each other questions. 5 Stars for your post!

Message 135 of 141
by: rizwan2k12
on: 03/08/2012 | 18:11
that great i can learn so much more now and new giffgaffers thanks for the information
Get a free giffgaff Sim
Message 136 of 141
by: thesarge
on: 07/08/2012 | 21:47

my phe was stolen 2 days after toping up a £15 goodybag,was sent a new sim ,after activating it ,i can only call or txt gifgaf numbers,wat should i do

Message 137 of 141
by: ichamberlain
on: 20/08/2012 | 15:43
Help Help Help Same thing Happened to me

Ime a Newby too Where is my £5 free credit too?

Ian C
Message 138 of 141
by: markdagen29
on: 19/09/2012 | 13:47

How can I send picture message it's just sitting n my outbox 

 

Message 140 of 141