As some of you might already know my name is Hannah and I look after the Super Recruiter Programme here at giffgaff. I’ve been around for about a year and a half and may have spoken to some of you previously. Over the last few months I’ve been working alongside a few others and listening to our current Super’s feedback on the programme and what could be done to improve it.
So, we’re chuffed to announce the launch of our new and improved Super Recruiter programme. Drum roll please.
From 1st June 2016 we’re making it so much easier to become a Super Recruiter. And we’re giving you the potential to earn more money too. Double hooray.
A quick reminder about our Super Recruiter programme
It's our way of saying a huge thank you to members who do a sterling job recruiting lots of new members to giffgaff. We pay rewards in the form of cash (via PayPal) or Payback points for their brilliant efforts. Cha-ching.
You spoke, we listened
We’ve been chatting with lots of our lovely Super Recruiters during recent months, and they’ve given us loads of useful feedback. They’ve told us about stuff they love about the current programme, and things they’re not too crazy about too. We’ve taken all of their comments on board to spruce things up and make the programme easier to understand.
Earn more for recruiting giffgaff lovers
We’ve always wanted new members to be people who love life with giffgaff and want to stay with us. As our current Super Recruiter rewards don’t fully reflect that, we’re shifting the focus of the programme. By replacing Payback with greater rewards for second and third top-ups, we’re giving our Supers more earning power and we’re focusing on growing giffgaff with new members who enjoy our way of doing mobile.
How things will look
With the new programme, there’s no more confusing rules and requirements to join and stay on the programme. From 1st June 2016, any member who recruits (or has already recruited) 15 new members in their lifetime will automatically become, and stay, a Super Recruiter. Simple.
We’ve given our rewards an overhaul. To make it clear that we want new members to be folks who’ll love life with us and stick around, we’ve replaced the initial £5 Payback for Super Recruiters with increased rewards for second and third top-ups. That means that, as a Super, your total potential earnings per recruit has gone up from £18 to £22 (as a Master). Even starting as an Apprentice you’ll be able to earn up to £10 per recruit – that’s double what you can currently earn with Payback. Now, that deserves a high five.
With the new look programme, Super Recruiters get all their rewards paid monthly via PayPal. That means no more waiting 6 months for the next Payback payment. Woohoo. Also, moving forward you’ll be paid the rewards based on the level of Super you are in the month that your recruits top up, instead of the month when they initially activated. Plus, if you’d rather have Payback points instead of cash rewards we can happily convert them for you, no sweat.
We want to help you be the best Super Recruiter you can be. So to do that, we’re excited to introduce a whole bunch of extra benefits for our Supers to help them recruit members. The higher the level you are as a Super, the more benefits you’ll receive.
So, there you have it. Exciting stuff, right? Keep an eye out for more news about the shiny new Super Recruiter programme coming soon.
Ta ta for now,
(aka Chief of Super Recruiters)
Since my last update, we've had some more popular questions from many of you. So I thought I’d let you know the answers.
When will the monthly reward payments be made?
We're keeping it the same as the current programme and will make payments on the 20th of each month (or the nearest business day if it falls on a weekend). Therefore, for second and third top-ups that happen in June, you'll be paid via PayPal on 20th July.
Will SIMs activated before 1st June 2016 count?
Yes. For any SIM activated before 1st June 2016 you'll have the 120-day window from the date of activation for your recruits to top up a second and third time. For those SIMs, the reward amounts will be based on the current programme rewards. Any SIMs activated from 1st June 2016 onwards will qualify for the new monthly reward amounts.
What tier will I be in on 1st June?
We will calculate your tier based on your recruits during March-May 2016. And moving forward, at the end of each month we will recalculate your tier based on your recruits during the previous 3 months.
Can I still earn Payback in other ways?
Absolutely. And we'd love you to keep earning Payback through activites likes helping the Community, writing blogs and generating ideas. We're only removing the SIM activation Payback for Super Recruiters, not elsewhere.
Quite a few of you have commented or asked about data speeds. This isn't something that is directly related to the Super Recruiter programme but we understand it may affect your decision to promote giffgaff as a service. Unfortunately, data speeds and the overall data experience is not something I can speak about as I am not directly involved in that side of the business.
I hope this has put a few more minds at rest, and I’m really looking forward to helping more of you become amazing Super Recruiters.
Bye for now,
Nice to see that people that recruit are getting their sweats worth.
But i want to draw you attension to a cause that a super recruiter is not in-control of and it would be nice for giffgaff to support this.
Why i bring this up is because you said that you like members to stay loyal.
But for members looking to earn this is really good opportunity.
we have been in the super recruiters scheme a few months, but are unaware of any payments being made for 2nd and 3rd topups. I can't see anywhere on the GiffGaff interface which identifies these 2nd and 3rd topups, can anyone guide me please?
We also would want to opt out unless the super recruiter scheme can be shown to actually make payments for the 2nd and 3rd topups.
Any system where it extrapolates 'potential earnings' you are never actually going to achieve and dangles high numbers in your face like a big shiny carrot is hoping you won't realise the downsides until it's too late.