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We're putting Sell your phone on pause (now un-paused!)

Started by: kashwell
On: 23/08/2018 | 16:00
Replies: 82
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by: giffgaff20147
on: 01/10/2018 | 17:53

@kashwell

Good to see it’s on again but nearly missed it as thread is going Down page heading for page 2 of anouncements

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by: kriso92
on: 20/01/2019 | 09:52
I love giffgaff 😍😍😍
Message 82 of 83
by: jaymailsays
on: 13/02/2019 | 10:13

@kashwell

Click to reveal

@kashwell wrote:

Dear Members

 

Following on from our message to you on the 23rd August about us pausing sell my phone on giffgaff. We are very pleased to announce that we are confident that the operational challenges we highlighted have been resolved and later today we will be re-activating “sell my phone” once again.

Thank you all for your patience and support during this period

Have a great Friday

Sean

Hi Sean, 

I am seeing a few complaints about phone re-valuations for non existent faults from members. It seems that you can't always teach an old dog new tricks and it's leaving a sour taste. 

https://community.giffgaff.com/t5/Help-Support/Selling-phone/m-p/23027084#M8587405

 

Any advice?

 

Jay

 

 

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