Knowledge Base

We’ve recently identified a billing issue - here’s how we’re giving refunds

Started by: dc_caton78
On: 28/06/2018 | 16:10
Replies: 270

by: t_will
community giff-staffer

on: 31/07/2019 | 11:57

Hi everyone, I'm going to close this thread for now, as our CEO Ash has posted a further update in his thread here.


If you think that you might still be due a refund for this issue, head over to and pop your details in, and you'll see whether you were affected and what to do next if so.

giffgaff community staffer - let me know if you want to chat about anything.
You can send me a message and we'll get rolling. Need a topic? Try here.
Message 271 of 271