Knowledge Base

Welcoming the Samsung Galaxy S10 family

Started by: tommy_92
On: 07/03/2019 | 09:14
Replies: 60

by: tommy_92
handy giff-staffer

on: 07/03/2019 | 09:14

Hi there giffgaff,


Tom here from the phones team.


It’s been a busy first quarter here at phones and we’ve got more on the way.


This March, we’ve got more than St Patrick’s day and the beginnings of Spring to be excited about. We’ve got a super offer on the new Galaxy S10, S10+ and S10e.


For members buying the brand new Samsung Galaxy S10, S10+ and the S10e, we’ll be giving you extra cash when you sell your old phone to giffgaff.


Here’s how it works:


  • Grab yourself a shiny new Galaxy S10, S10+ or S10e
  • Once delivered, we’ll email and text you your extra cash promo code within 21 days.
  • When you’ve got the code, head over to
  • Look for the phone you’d like to sell and start the journey
  • Make sure you pop the promo code in the promo code box, otherwise we won’t be able to give you the extra cash.
  • Send your phone to us using the prepaid packaging that we’ll send you.
  • Once we get your old phone, we’ll pay you extra £££'s within 1 working day. Marvellous.
  • Terms do apply to the promotion, all terms can be found here.


Phew, now that’s out of the basket, what do you think of the new Samsung phones?


Tom from the phones team

Message 1 of 61
by: jokeyboi77
on: 07/03/2019 | 09:50

Excellent @tommy_92 it's good to see how much giffgaff are selling the s10e for, I'm really hoping to get one, although I'll not be selling my old phone because I like to keep my old phones as spares. 

Message 2 of 61
by: clikasarus
on: 07/03/2019 | 10:13
Thanks for the info @tommy_92 That’s a great incentive to anybody considering buying one of the new Samsung phones getting extra cash is always a bonus 👍🏻
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Message 3 of 61
by: mbthapa25
on: 07/03/2019 | 10:25

i like this idea a lot..


perhaps now we'll be able to upgrade our phones.. hehe

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Message 4 of 61
by: bluemoonbaz
on: 07/03/2019 | 13:54

Cheers @tommy_92  mate 

I am looking at changing up to the s10 plus but will see whay our prices are like and the px prices .

Great yo see giffgaff giving members a bonus to buy from giffgaff

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Message 5 of 61
by: mcilwraith
on: 07/03/2019 | 13:57

Not long got the s9 so no upgrade for me as yet

Samsung ok but still preferred my lg

Message 6 of 61
by: sha_shah1
on: 07/03/2019 | 15:37


Thanks for information .

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Message 7 of 61
by: jsmith2009
on: 07/03/2019 | 15:51

Great new phone and with a giffgaff promotion however it's still out my price range. 😢😢

Message 8 of 61
by: kathleen414
on: 07/03/2019 | 18:07

Thank you @tommy_92  for this promotion and the links to the new range 

Message 9 of 61
by: brulaw
on: 07/03/2019 | 18:08



A nice promotion  on the new Galaxy S10 range  , I'm not in the market for one myself  ( and could never justify paying Samsung prices for a phone )  but I'm sure there will be a good many giffgaffers looking into the offer .


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Message 10 of 61