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Add extra call blocking details.

Add extra call blocking details.

The Special Charges Code of Practice currently says this...

 

"If you would like to, it is possible to block calls from your mobile phone to premium rate 090, 091 and 098 numbers - please contact an agent if you would like to do this."

 

Please further clarify by adding...

 

This [will also] [will not] bar calls to premium 118 directory enquiry numbers.

 

This [will also] [will not] bar calls to premium 070 numbers.

 

 

 

It also currently says this...

 

"Please note that this bar will also bar calls to international numbers."

 

Please further clarify by adding...


This [will also] [will not] bar calls to Jersey, Guernsey and the Isle of Man.

 

 

Idea Issue Tracker

 

 

3 Comments
kung fu master
Status changed to: Idea Vault
 
augur

The Special Charges Code of Practice page has recently been amended as follows:

 

If you would like to, it is possible to block calls from your mobile phone to premium rate 090, 091 and 098 numbers - please contact an agent if you would like to do this. Please note that this bar will also bar calls to international numbers including calls to numbers in Jersey, Guernsey and the Isle of Man.

 

The premium rate bar will NOT bar calls to 070 Personal numbers nor will it block calls to 118 Directory Enquiries, both of which can be expensive to call.

 

and

 

The premium rate bar also bars texts to various premium rate shortcodes. Most of those that are barred begin with a 6, 7 or 8. With the bar in place it is still possible to send texts to the lowest cost shortcodes. These will be charged from airtime credit. Texts to shortcodes are not included in goodybag allowances.

 

former giff-staffer
Status changed to: Implemented