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Clarify prefixes and pricing for calls to Jersey, Guernsey and Isle of Man numbers.

Clarify prefixes and pricing for calls to Jersey, Guernsey and Isle of Man numbers.

Calls, texts and MMS to Jersey, Guernsey and Isle of Man numbers are charged at a different rate to those made to the rest of the UK. However, this is not explicitly stated on the page dealing with UK call prices, nor is it easy to find relevant information and there is no definitive list of affected prefixes.

 

 

Please add text to the price list page to confirm the situation and link to the place where the correct call prices can be found.

 

Extent of United Kingdom:
The prices on this page apply within Great Britain and Northern Ireland. Different rates apply for calls, texts and MMS from the UK to Jersey, Guernsey, the Isle of Man and other international destinations. For those rates click here.

 

This change was originally promised in October 2012 but has still not been actioned. 

 

 

Both the price list page and the Special Charges Code of Practice page contain a list of of non-mobile 07 numbers charged at 20p per minute and 20p per text, as shown here:

Click to reveal
074060, 074061, 074062, 074063, 074064, 074065, 074066, 074067, 074068, 074069, 074171, 074172, 074176, 074177, 074179, 074181, 074182, 074185, 074186, 074188, 074390, 074391, 074409, 074410, 074411, 074412, 074415, 074417, 074418, 074419, 074515, 074516, 074517, 074572, 074574, 074577, 074578, 074579, 074580, 074581, 074582, 074583, 074584, 074588, 074653, 074655, 075203, 075204, 075205, 075207, 075208, 075209, 075370, 075373, 075375, 075376, 075377, 075590, 075591, 075592, 075593, 075595, 075597, 075598, 075599, 075710, 075718, 075890, 075891, 075892, 075893, 075898, 075899, 077000, 077001, 077442, 077443, 077444, 077445, 077446, 077447, 077448, 077449, 077530, 077552, 077553, 077554, 077555, 078220, 078221, 078222, 078224, 078225, 078226, 078227, 078229, 078644, 078722, 078727, 078730, 078744, 078745, 078922, 078925, 078930, 078931, 078933, 078938, 078939, 079110, 079112, 079118, 079245, 079780, 079781, 079782, 079783, 079784, 079785, 079786, 079787, 079789.

 

However, there is no corresponding list of prefixes for Jersey, Guernsey and Isle of Man numbers. These are currently charged at 8p per minute to landlines, 16p per minute to mobiles, 8p per text and 24p per MMS.

 

Please create that prefix list, publish it on an easily accessible part of the website and link to it from the main UK price list page.

 

 

Idea Issue Tracker

 

 

7 Comments
big cheese

 

Hi @hazel22  and @timo_t 

 

Even if this idea and this one too fail to gain the required number of kudos why can't the relevant prices and wording just be amended accordingly ? Does it actually require discussion and months of delay to make changes of fact ? It would be a pity to consign the ideas to "not for us status" simply because they might not be exciting enough to attract kudos.

Might it not be an idea to work with the OP on the subject of call prices when he obviously has extrensive knowledge ?

consultant

I certainly didn't realise there were so many 07's that are not mobiles, obfuscation by OfCom?

Thought there was meant to be clear demarkation between different cost of calling numbers.

Logic failure Smiley Sad

top cat

The Chanel Islands and Isle of Man are not part of the UK (just the British Isles) and also not part of the EU  (hence the reason why many companies ship goods from there ... no VAT!).  Calls to landlines there  are also not included in any Landline (BT talktalk etc) allowances and it is cheaper to call there from your giffgaff mobile that your BT landline

 

 

Quite agree though that prices when calling there from the UK should be made clearer for those with a lack of Geography knowledge though and clarification on their mobile numbers would be good

 

 

kung fu master
Status changed to: Idea Vault
 
augur

The wording on the price list page has today been updated.

 

There's a spelling mistake. "Northen Ireland" should be "Northern Ireland".

 

The list of prefixes for Jersey, Guernsey and Isle of Man have yet to be created.

 

augur

The previous spelling mistake for "Northern Ireland" has been fixed.

 

The list of prefixes for Jersey, Guernsey and Isle of Man have yet to be created.

 

augur

Initial research with an old list from Ofcom suggested these prefixes as a starting point:

 

01481, 01534, 01624

07418, 07452, 07457, 07509, 07524, 07624, 07700, 07781, 07797, 07829, 07839, 07911, 07924, 07937.

 

 

I see that O2 publishes this list:

 

01481, 01534, 01624

074184, 074520, 074521, 074522, 074523, 074524, 074525, 074526, 074576, 075090, 075091, 075092, 075093, 075094, 075095, 075096, 075097, 07624, 077003, 077007, 077008, 077810, 077811, 077812, 077813, 077814, 077815, 077816, 077817, 077818, 077819, 077977, 077978, 077979, 078297, 078298, 078299, 078391, 078392, 078397, 078398, 079111, 079117, 079240, 079241, 079242, 079243, 079244, 079246, 079247, 079248, 079249, 079370, 079371, 079372, 079373, 079374, 079375, 079376, 079377, 079378, 079379.