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Contacting an Agent or Educator

Status: Idea Vault
by pieopah ‎14-03-2012 14:40

There are a lot of questions asked where the only real response is to contact an agent or an educator.

While there is a link under 'My giffgaff' to contact an Agent, it isn't quite so easy to find out how to contact an Educator.

 

My idea would be to have a 'Contact Us' link which then has sublinks to contact either an Agent or an Educator. I feel that this would make it much easier for people to find.

Comments
Yeap I agree with u that would make life a lot easier
eddnoon
head honcho

At the bottom of the page there is a contact us bit but there isnt a link for educators, just agents, i think their should be a like for educators too!

lukester
vanguard

You contact an educator by just clicking on the drop down on the top right hand side of a post - Options (report content). Asking an agent via your mygiffgaff page. This is obviously related to posts Smiley Happy

pieopah
steward

Okay, then 'Report Content' should be changed into something more obvious :-)

lukester
vanguard

That would make too much sense! Smiley Wink

giffgaff; ergo sum bertiebat
giffgaff; ergo sum
Status changed to: Idea Vault