Knowledge Base

Disable Balance Pop-ups

Disable Balance Pop-ups

While for some users, having your giffgaff call balance pop-up after each text or call is really handy, for others it can be a real pain - especially on some handsets where the pop-up is quite intrusive.


Unfortunately this cannot currently be set on or off individually - it is either on for everyone (as it is now) or off for everyone.  Personally I don't mind too much either way, though I can appreciate that it is probably more of an issue for those who don't like it than those who do, so I wouldn't really miss it if it was turned off (especially as you can request an on-demand balance by sending *100# anyway).


If you would prefer it to be off for everyone then please Kudos this idea, if you would prefer to have them left on then please add a comment.  Ideally I suppose we could have the option to turn off and on individually - but that would be a longer term goal as the system would need to be changed to incorporate that.


hurry up and get this feature working, im tired of the popups. Especially when sending a message which is over 5 texts. Have to click ok for the pop up 5 times Smiley Frustrated

heavy hitter

Tsk tsk !  Manners maketh the man.

They're working on it.  How hard can it be to adjust and live with it while they do ?



any updates on when this is coming?!


Not long till the end of June. Will there be a further update soon?


It will the 1st July soon. Is there still no update on this.


Noooo! It looks like their self-imposed implementation date might slip. Never happens in my workplace! ;o)


cmon giffgaff please?!


goodybaggers dont have them after free texts... but i do as a VIG Smiley Sad and on iPhone, there ANNOYING!


For any Windows Mobile users out there, I've posted a workaround in the Learn: Giff Gaff Top Tips section that lets you disable ALL USSD notifications.


Unfortunately, this will also disable balance requests (*100#) and all other popups - so only use this if you really can't stand popups after every SMS.





It might not be desirable to disable all USSD.


Editing the registry might not be something for novice users.


and you can only do that on WM