Some of the most common questions in the help forum are:
"I bought a Goodybag. Why is my call credit balance depleting?"
"I bought a Goodybag. Why can't I call 084 and/or 087 numbers?"
One of the most common answers posted in response to these questions is:
"Have a look at the price list page to see what is and is not included in goodybag allowances."
Upon looking at the price list page it rapidly becomes apparent that there is no such explanation of what is and is not included in goodybag allowances.
Can I suggest adding on the price list page a large "g" (for goodybag) or a miniature goodybag icon next to each of the items that goodybag allowances can cover? Furthermore, code it such that clicking this icon also takes you through to the goodybags page itself.