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Help in other languages

Help in other languages

Seen as we have Giffgaff members who cannot speak English, But need help in their own dialect. And from what we did last night.

See these two threads:

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/I-have-no-phone-line-which-in-the-...

http://community.giffgaff.com/t5/Join-Considering-giffgaff/Power-of-the-giffgaff-community-Why-there...

 

I am suggesting we create a subsection in Ask the Community, with a heading stating if you speak No English..Come here for help, or something along those lines.

I am sure If we make an announcement, We will find volunteers who already help on Giffgaff can speak different languages. So why not take advantage of that.

 

Thanks for reading.

17 Comments
marvel
Einstein a go-go
good idea morvin mate its worth a try ..supported pms down so cant reply though
aspirant
It is a great idea, but it really depends on the number of bilingual people you can find.
gen
cicerone

LOL, I was going to post this idea last night but was already in bed.  Beat me to it morvin.

 

I think it's a very good idea.  More business for giffgaff, and help for people who just want to talk to their loved ones without paying extortionate amounts of money as with other networks.

pupil

Sign me up for this. I doubt there's that many people needing help in my 2nd language, but I'd be happy to help if there is.

governor
I give this a cautious welcome. As long as we don't build unrealistic expectations. We can't promise the same speed of response if we are relying on a handful of posters. This doesn't mean "don't do it", just "word it carefully."
big cheese
Phillip used google translator to post in Italian ( I think it was ) on fb a while ago so it can be done with that but far better to have somone who actually speaks the language as I am not sure how much I could trust a computer not to make some sort of gaffe either funny or insulting Smiley Sad