I think a 28 day notice period should be put in place for any changes giffgaff make to our service. Free web was extended with a few days notice and people complained they had qued a bag which is fair enough as you cant always get to a pc. Were not on contract but it would be nice to know we get a bit of notice before things change. Another example is the current labs bag ends in 22 days, or its meant to but may stay or a new one may replace it, with 28 days notice we would know by now and would also make giffgaff look more organised. So it should be put in the t&c's that we will get at least 28 days notice on changes to the service.