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Order a GoodyBag and apply credit via text

Status: Not For Us
by aks782 ‎16-04-2010 20:35 - edited ‎21-04-2010 18:45

I think it would be nice if we could order a GoodyBag or apply credit via text

 

I'll explain scenario, today i wanted the £5/month GoodyBag but really did not want to log on to my laptop [cos its sooo slow], so could have just texted "£5 Goodybag" to a GG phone number, [if your credit card details are saved online] they then in a text back ask me to confirm what i am buying and then apply the respective goodybag/credit to my account. Then if i wanted credit i could have texted "£5 credit".

 

Just an idea, leave your comments or if you like it Kudos the idea

 

 

please note: i added the "apply credit" idea  from the response from 'geekonthepc'. So many thanks to him/her

Status: Not For Us

19th May 2015 - Evening guys, this Idea is over 5 years old, and whilst we don't want to say we won't ever do it - it is habitually is de-prioritised due to the complex nature of the system, and a concern it would raise cases for members accidentally buying the wrong goodybag. This idea can absolutely be re-posted when the new Platform launches, and members can have a fresh discussion about whether they want this and whether they think it would benefit giffgaff to have. 

Comments
geekonthepc
mentor

The title got me. Yes this would be mega handy.

 

Same for credit would be nice

vincent
former giff-staffer
Status changed to: Working On It
Hi all, this 'accepted status' is two-fold. 1) We are looking into the ability to top up via text (with a registered card). But it would only be topping up money, not a goodybag. 2) Should we have implemented text top up, the goodybag itself could then be 'purchased' with the credit you've just topped up via text, by going into an IVR (press 1 to do....) and changing your credit to a goodybag.
ace of spades sloz ace of spades
ace of spades
By going into a IVR? Whats that vincent
vincent
former giff-staffer

IVR stand for Interactive Voice Response. Basically it means you get an automated phone system which says, press 1 to top up with a voucher code, press two to top up with a credit card, etc. etc. etc.

kl, how long till it gets implemented, its been since april now and nothing
mattyi85
newcomer

great idea would certainly help out loads to be able to call n buy a goodybag or even send a txt from your mobile would make it alot simpler and easier rather than coming online Smiley Happy

mena
adept

Was thinking it would be a great idea if you can buy a goodybag via text. Save hassle and very convenient!


e.g text goodybag10 to buy the £10 goodybag from exisitng balance or from your saved debit card.


PLEASE GIVE KUDOS TO VOTE THIS IDEA HIGH!!!!

chreisner2
newcomer

Nice!!! Great idea would save time!!!!

sulz
newcomer

Voted hot ++++++++++ I like it!

aks782
phenomenon

I suggested this a while back, check out giffgaff's response