A simple idea really, but can we access the SIM bar statuses.
This could either be displayed online within the account details or by dialling a short code and getting a response as to which bars are set (either on or off). Both would be good.
The bars I'm referring to are:
Data roaming (when it comes in that is )
Think that's it really
Edit: changed title slightly to be clearer.
@aandms, yes it was actually a post asking about the roaming bar that prompted this idea.
The boards quite often have posts and we just have to guess that a particular bar might be in place. This would be very helpful in advising whether they REALLY need to contact an agent to get a possible bar removed or whether it might be another issue entirely.
also the 18+ bar will only get removed if you show them your over 18 so doubt you will have that option, also this is a duplicate has been suggested before
really like this! i think there should be a mini-tab (or whatever you call them) in my giffgaff called like Sim bars or something really like though !
@marta77, I was not suggesting being able to remove the bar, just for it to be displayed. It is not a duplicate (and nobody has suggested that as far as I know?). The other idea I included into the idea, I simply referenced to make it clear it was not the same and therefore not a duplicate. I might even removed it if it's confusing people.
I haven't seen anything like this so far. Good idea!
i completely agree with the idea, and it stirred a vague memory in me. im not suggesting this is a duplicate idea, but I seem to remember reading something similar before, I think in the gg FAQs.or perhaps reading that gg originally intended to do this, but have never got around to it?
i had a quick search of the FAQs and found the following:
i could be getting confused here, but these seem to say that you should be able to do what you suggest already? i know the FAQs are not entirely reliable, but i would have thought someone must have approved the information to be up there in the first place
I remember reading on another post about changing the main dashboard to hide the tabs and things so maybe if this ever happens then this may be a new box on the dash which you can open or minimize.
It's worth pointing out that this would save the giffgaff agents some work too, as there is a steady stream of problems posted where one of these bars is a suspect but the agents then have to be asked (and waited upon) before the problem can be solved.