Get Help
Community

SIM account - SIM bar status information

SIM account - SIM bar status information

A simple idea really, but can we access the SIM bar statuses.

 

This could either be displayed online within the account details or by dialling a short code and getting a response as to which bars are set (either on or off).  Both would be good. Smiley Happy

 

The bars I'm referring to are:

 

Over 18,

Data,

Roaming,

Data roaming (when it comes in that is Smiley Wink)

 

Think that's it really Smiley Very Happy 

 

Edit: changed title slightly to be clearer.

  • Find more ideas tagged with:
20 Comments
consultant

a great idea, you have my kudos..

cicerone

would be helpful and easier to know details

I ate the FAQ

@rong42, well dug up and those were interesting links.

 

I think it's really time that they did do something about this as wcssj and I have pointed out this causes pointless extra pressure on the agents by not being able to discover the bar status and it would make life much easier for everybody concerned.  

beginner

As a newcomer to mobiles I didn't realize you could bar these things ............. I'm going to have a look now.

former giff-staffer
Status changed to: Working On It
We are looking to implement this in Q1 of 2012 for the 'Data' and 'Roaming' bars Smiley Happy
I ate the FAQ

Oh that's nice and something to look forward to. :smileyhappy:

trainee

Oh dear. Another Q1 of 2012 promise giffgaff! Can you do it within the next month?

 

former giff-staffer
Status changed to: Under Consideration
Hi! We're still excited to do this idea, but it's not quite in the routemaster at the moment - when it is, we'll update this idea to 'Coming Soon', have a nice day and thank you for contributing to the Ideas Board!
former giff-staffer
Status changed to: Not For Us
Hey Folks, so we have decided not to go with this Idea. The Under 18 bar is always on, with every new sim - and to anyone who receives a data bar, we'd rather focus our efforts on improving the member experience for others rather than those who have broken our T&Cs, hope this helps!
I ate the FAQ

@hazel22 

 

I'm disappointed with the change of status on this which has NOT addressed the roaming bars and data roaming bars at all. Smiley Sad

 

Ideally members would actually not just have the ability to view the statuses of at least the roaming bars but also the ability to change them without needing to request this from the agents.