If I ring someone and call goes to their voicemail, I still get charged for a full minute. This seems a little unfair. Is it possible for Giffgaff to work out that the call went to voice mail and if ended withis a few seconds not to charge for it?
I think a lot of networks do charge for leaving voicemails, but maybe it would be a nice 'perk' of the network to have a very little charge, rather than a whole minute?
There may be a simple answer to this - redirect your voicemail to a third party voicemail provider (such as Hullomail) [ http://www.hullomail.com/gb/indexGB.html ]. This is activated during registration as a conditional divert (using the **004* divert code). HulloMail will answer all incoming calls if you are not available (phone off/out of coverage), busy (engaged) or you simply don't answer.
As descibed in their blurb:
HulloMail™ turns your voicemails into “voice-emails” and makes it quick and easy for you to manage them through your email, mobile or the web - whether you’re at work or on the go.
HulloMail™ lets you: * Receive and play voice-emails directly in your inbox, mobile and the web * Get notified of any missed call, even in areas with no mobile reception * Take control of your voice-emails – it’s up to you, not the operator * Share, delete and keep your voice-emails forever, within a click * See who’s calling you instantly from your email contacts * Access, view, and manage your voice-emails, all from one place * Use the 'send a Hullo' feature, which allows you to record and send short messages to your friends for FREE *
As giffgaff is good enough to reward us with free data, it is possible to view and playback messages without incurring any charge!
I have this set up on one of my H3G accounts and it works well. I have yet to test on giffgaff (this is a little tricky as I do not have O2 coverage where I live!)
[Edit: I do not know how this happened - but this post has appeared in the WRONG THREAD - it was aimed at the VOICEMAIL thread instead. I any moderator sees this, would it be possible to move it bck to the Voicemail topic were it belongs? ]
It is an ISSUE if the call happens to be to an international number which charge £1 per minute! 5 second call will cost you £1.
Of cause its an issue, I have just lost 3 minutes of air time on 3x 1 second calls to someone's answer phone. Making the first 3 seconds of the call unaccountable is possible as Orange use to do it and they still might. 8p may be reasonable for a minute but 24p for 3 second is not.
This Full minute charge on answer is a step back to the old days, so much for moving forward.
Voicemail is a brilliant money maker for the operators. One attempt at communication generates three revenue streams
Caller rings no reply - goes to voicemail - ching!
Called checks voicemail - ching, ching
Called rings Caller - ching, ching, ching
Save yourself some money. Turn off voicemail and train your callers to send you an SMS if they do not get a reply.
SMSs are so much more convenient and cheaper than voicemail