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Promote all giffgaff phones are unlocked

Status: Implemented
by giffgaff; ergo sum bertiebat ‎25-06-2014 17:50 - edited ‎25-06-2014 21:22

Seems so obvious but hasn't been done and needs to be made much clearer.  See for yourself here http://giffgaff.com/phones

 

I was prompted by a help thread asking whether giffgaff were locked or not and found that NOTHING on the phones offer page states this at all (even on the specifications of the phones).  The only 'official' confirmation is on the Knowledge based article on this which isn't even linked.

 

So simples Smiley Happy add some text to the header banner that is used on buying phones to include the really important selling point that giffgaff phones aren't locked to the network.  I've kept to the rhyming theme but any other suggestions are welcome. Smiley Happy

 

 

So you know what to do (click the kudos button) if you wish to support this simple and easy to implement idea.  Comments (as always) welcomed. Smiley Happy

 

PS.  As a related issue the links on the support pages also need to be changed (firstly include this KB article http://community.giffgaff.com/t5/Getting-started/Buying-a-giffgaff-phone/ta-p/10441209 and secondly change the other links.  I started a contribute thread on this here http://community.giffgaff.com/t5/Contribute/Phone-offer-support-links-urgent-clean-up-needed/td-p/13...

Status: Implemented

Hey all, as you can see from our shiny phones page, we've updated the site to include this change. Thanks to those that voted for it - it'll mean people will be more informed than ever when buying a phone from giffgaff. Cheers.

Change the sign up details in regard to member name when joining giffgaff

Status: New Idea
by kathleen414 ‎29-03-2015 18:57 - edited ‎29-03-2015 19:22

Good afternoon.

Problem.

When signing up to giffgaff you are faced with choosing a member name 

and as members first signing up we just put a name and many put there actual name ie Joe bloggs and although it says it can't be changed it doesn't tell you that this choice will be visible to all the community.

 

 

Solution :

 

Although many have asked for a way to change the member name chosen giffgaff say this is not possible

So my idea is .

 

Instead of Member name :

 

It's replaced with Community Username 

And it has a warning saying 

This username will be visible to all the community and cannot be edited or changed after you choose and sign up

Please give thought to you choice before you complete sign up.

 

This should be an easy way to solve any future problems.

 

If you agree please support by kudos of the idea 

 

 

 

Not adding credit when buying a goodybag

Status: Implemented
by mattsmith100 ‎03-06-2014 10:35 - edited ‎03-06-2014 19:45

Hey!

 

Occasionally on the help board, I see people asking for refunds after they were 'forced' to buy credit along with their goodybag, or getting confused thinking they have to topup the same amount that their goodybag is worth.

 

I think this is due to the slightly confusing 'add airtime credit' page you reach when trying to buy a goodybag.

It is not immediately obvious that you're free to not buy airtime credit and that you can just click continue without adding any credit.

 

This is what it looks like at the moment:

 

And this is my proposed change:

 

 

It means

-it's much more obvious that you don't have to add credit

-the page is much simpler, as you now just choose the one you want rather than having to select it which adds it the basket and then you have to continue after that

-you can add credit in one click rather than two Smiley Wink

 

What do you think? All suggestions and comments welcome Smiley Happy

 

 

EDIT:

A great addition to the idea from @cim is to have a sentence underneath the title, something like this:

 

Do you want to add airtime credit?

Airtime credit is used for out of goodybag services, such as international and premium calls and texts, and picture messages (MMS).

If you run out of goodybag allowances while having an active goodybag, you can continue using the services by topping up airtime credit. +Pricing details (moved up from the bottom of the page)

Status: Implemented

This idea is now implemented. Thank you so much for suggesting this and to everyone who voted as well. Well done for keeping giffgaff run by you!

New giffgaff sims

Status: New Idea
by sholi ‎11-05-2015 16:51 - edited ‎11-05-2015 17:15

Hi,

I just received the new giffgaff trio sim. And even though  there is a little guide on the sims, the boundaries between sim/micro/nano, are not clear.See for yourself:

 

 

 

So yes there is a mini guide on the sim, but it is still not clear. Especially as these are close up photos while a person would see them from a good half a metre away.

 

An example of a clearly marked sim, would be the 3 triple sim which has another color for each rim size around the sim.

 

My idea is not to ruin the the new branding, but to make it clearer to see the other sizes. you could do this by puting a clear thin line on every layer. And i am almost sure there are many other ways.

 

Thanks for reading

 

Please kudo if you agree

 

Cheers

 

Edit: People seem to think that it is clear in the picture. Not everybody has a great eyesight. Plus you are looking at a close up picture. And i cannot put in a bigger picture as giffgaff limits images to a third of mb.

My idea is to allow free giffgaff to giffgaff calls regardless of if you have topped up your phone with a credit card or if you have topped it up with pre existing credit or previous payback.

 

I currently purchase my goodybags from my existing credit which is from my payback. However i recently noticed that my free giffgaff to giffgaff has expired presumably because i havent topped up using my own money, even though i purchase a new goodybag with my credit every month . I beleive that this shouldnt happen and free giffgaff to giffgaff should be allowed regardless of what you top up your phone with..

 

This has put me off using the community and helpng others because my payback is almost irrelivant because the majority of my friends are on giffgaff and instead of receiving this potential unlimited contact with them in having to use up my goodybag allowences.

Call Catcher gives you the facility to find out who has called if your phone has been out of coverage or switched off. Once your phone has coverage or is switched on, you will receive a text message telling you who called and the time/date.

 

Kudos this if you would want this feature.

Status: We’re Looking Into It

[10th Feb 2015]: This idea has been set to 'We're Looking into it'. 

 

Afternoon all,

 

This is still something that we're excited to do. We still have some research to do before we can commit to it, but rest assured that we're looking into it.

 

All the best,

 

Will

a suggestion by another giffgaffer here.. http://community.giffgaff.com/t5/Help-Support/Who-do-I-speak-with-to-make-phone-calls-to-Nepal-free-...

 

gave me the idea to suggest that giffgaff should make all calls to nepal made via giffgaff free.. for at least a week..

 

i spent money on giffgaff trying to contact nepal yesterday.. with no success.. just ended up getting charged without getting connected at all..

 

now, i know that few pounds isn't much.. 

 

but if giffgaff were to show some support to all the nepali expats living in uk who are giffgaff users like me.. would be so much help and a sign of great solidarity .. in this time of desperate need..

 

sincere thank you to all those who will support this..

 

p.s. there are several ways to lend a helping hand.. i'm sure people have heard of international red cross and other similar charities which are doing such a great work in nepal right now.. 

Status: Implemented

Hi everyone, 

 

This is a really lovely idea and we'd like to do what we can to make it easier for members affected by this tragedy to contact their loved ones. As of 6pm yesterday, Tuesday 27th, we dropped the price of calls to Nepal to 2p/minute. We are also working to refund everyone who called Nepal since the earthquake as it doesn't feel right for us to be taking money for this. Calls to Nepal will remain at this price until midnight on the 5th. We'll keep it at this price for a while and will reassess periodically. 

 

After keeping the prices low for an extra three weeks we have now returned them back to normal levels. We've been keeping an eye on the number of members contacting nepal and the increase we saw after the earthquake from members trying to contact loved ones has subsided and returned to normal levels.  

 

All the best,

 

Will

 

A little known fact is that if you don't access your giffgaff voicemail for 60 days any customisation is lost (no pin, no personalised greeting etc) and you're not informed it has happened Smiley Sad

 

If having gone to the trouble of setting these, to find if you did need to urgently check voicemail from another phone if would be very annoying to find you can't!

 

This is idea is very simple - once a PIN and/or a personalised greeting has been set - just leave it there without any time limits for it to be removed Smiley Wink 

 

Status: We’re Looking Into It

[10th Feb 2015]: This idea has been set to 'We're Looking Into It'. 

 

Evening everyone,

 

This is an idea that we'd like to be able to implement, so we'll have a hard look at it. We can't commit to anything quite yet as we don't know what the technical restraints might be, so we'll keep you all abreast of any new info that comes up.

 

Fingers crossed we can give this one an Implemented status in the future.

Hello there!

 

Quite a simple idea this one (Possibly..), when we get our usage statements each month it contains our 'Extra Savings' and our 'Top called/texted numbers' (As shown at the top of the image below) but it doesn't actually tell you how many times you have called/texted giffgaff numbers or who your top contacts on giffgaff were.

 

So my idea is to add another section to the usage statement called something like 'Top called/texted giffgaff numbers' and have the same information that was provided about non-giffgaff numbers, but for giffgaff numbers.

 

I have created what it may look like below (Do I get extra points for that?) but my usage statement is broken anyway so it didn't even show me my normal called/texted numbers..

 

 

 

 

You could also have something alongside texting 'PLAN' to 43430 (Which texts you your reccomended plan alongside your last 30 days usage) where you text 'GGINFO' (Or something..) to the same number but it gives you information about giffgaff numbers that have been texted/called.

 

All comments/ideas appreciated Smiley Happy

Thanks to @bethanaaay for the help! Smiley Happy

Status: Working On It

28th Oct 2014: We are still waiting on a few technical set-backs with the Usage Dashboard to be tackled. But once that is up and running we should be in a good place to move forward with this idea.

Ok so this should be an easy one to implement and quite worthwhile too. Today I helped a new GG user register and activate the new SIM card. From memory, on the very first page it asks for the name, with a pretty stern warning to think carefully as this cannot be changed in the future!

Even though I'm a seasoned giffgaffer, it was not immediately obvious to either of us whether it was expecting the inputting of the users real name, or a made up username.

So as it could not be changed later, we decided to play safe and enter her real full name. Only then did it become fairly clear that it must be the latter required as it threw an error due to us entering forename and family name separated by a space. Spaces are not allowed in that entry, so it would not accept the input.

So we changed the entry to a single word username, which was accepted. As we progressed through the subsequent pages it then did ask for real name and address etc. So it all becomes clear, though somewhat after the event.

My idea is to simply add some more guidance text to that pretty bare first page of registration to take away the doubt. It should explain precisely what it is expecting ie a one piece made up user id/login name and password. It should also advise that this username will be subsequently publicly visible on any future community discussion posts etc. it could also advise that real full name etc. will be entered on subsequent pages of the process but that will not be published anywhere.

It just needs a bit more detailed help text on that early sim activation/registration page so that the GG user experience at this very early stage is improved. There should be no need to find out by trial and error just what input it requires.

Hope that's clear, it's tricky to explain here but I think anyone who has gone through that process recently will know what I'm alluding to.

Please kudos top left if you agree with this simple idea proposal.

Thank you.

Another new idea

Status: New Idea
by georgew666 ‎20-05-2015 22:16
Got another idea for you guys to consider. MINIMUM TOP UP. Why not lower the minimum top up for calling credit to £5 ? As some other networks do, dead handy if you're a bit brassick. I'm sure quite a few people will find this handy!!
My proposal is to simply change things so as to allow the free to GG call period to reset for a new 3 months whenever a new goody bag is purchased from the EXISTING AIRTIME CREDIT MONEY.

I am amazed it is not like this anyway! It almost seems like a bug in the GG software systems.


Reasoning....
Some time ago, unaware of the way this worked, I added a significant amount of airtime credit as a one off payment. My intention was to buy my monthly goodybags from the airtime credit as needed.

I fully expected the free to GG calls 3 month period to renew each month when I renewed my goodybags. It doesn't!! It only renews as and when one buys a goody bag directly with card payment OR when adding new airtime credit using either card or voucher payment, AFAIK.

This seems very wrong to me. I think most users would expect buying a new goodybag by ANY funding method would renew the free GG to GG calls period for a further 3 months.

So the way things are now is a pretty strong DISINCENTIVE to topping up with large amounts that might take several months to eat into. Surely GG should not penalise the customer in any way should he decide to maintain a nice healthy top up credit balance (which is earning interest in the GG bank presumably?). Yet that is exactly what this is doing!

So it does not benefit those who choose to pay generously well in advance. This system rewards those who only top up just enough for a month or two. Very counterintuitive in my opinion.

If you agree, please vote your support by clicking on the orange large kudos up arrow in the upper left corner of this post. This proposal will not get even considered for implementation by GG staff unless it gets plenty of kudos points. So get voting please.

Thank you.

Peter.


UPDATE 19/3/2014 I just noticed that on the Goodybag page here...
http://giffgaff.com/goodybags#phone ALL the bags have bullet points on them stating 'free GG to GG'. This is somewhat misleading as if you buy all your bags from an existing large balance for 3 months or more consecutively (with no topping up) then you deffo don't get free to GG calls and texts. So that makes my present idea even more needed IMO. If this gets implemented, then whichever way goodybags are paid for, they would ALWAYS include free to GG services, which is what those bullet points somewhat erroneously suggest they do now!!

Another way of looking at all this.... Buy just a puny humble £5 bag using card payment and it resets a new full 3 month free to GG period, Great. Yet buy a huge prestige £20 bag from your credit balance and it doesn't reset the free to GG at all! Bonkers.

Thanks to all for the support on this this so far! Please keep the kudos coming in the upper left arrow. If it gets enough, I feel it is sure to be implemented.
Status: We’re Looking Into It
7th May 2014: Thanks everyone for the great support on this Idea - It's now being investigated by our Finance Team to discover if it's financially viable for us to implement. Thanks again, we'll update this idea when it's been researched.

Direct Relationship with Apple (+resulting possibilities)

Status: Implemented
by think_of_tomoro on ‎13-09-2012 22:53 - last edited on ‎27-05-2014 10:18 by handy giff-staffer amy_b_d

Hi guys,


As there is bound to be a new iPhone in a years time(1) and in the future there may also be yet smaller SIMs than the coming nano SIM(2) or maybe something totally groundbreaking and new that networks need to know about(3), I think it may be time that giffgaff get's hold of Apple and requests to be updated about coming features of product releases before the product announcement so their customers are not to be left potentially for months without required items to use their device (like the nano SIMs(4) and instead can have what they need as soon as shipping happens.

I thought of this as the latest blog post(4) stated the following:

"since we do not have a direct relationship with Apple, we have been acting on assumptions and rumours like everyone else until yesterday"

Basically saying that Apple do not tell giffgaff about features which will be in the latest devices (probably because they don't sell iDevices). This is also occuring with other companies (not just mobile netorks) and they too do not find out about new features which could have a bad affect on their business (in giffgaff's case: lose of many customers, less people suggesting the network and looking bad to others not being upto speed with technology)

Now, I appreciate this may not be very easy to do as "giffgaff don't sell iPhones and Apple won't benefit so they don't bother to tell them etc..." or what ever the reason is but maybe giffgaff could come up with some other arrangment with Apple. Maybe one of the following just for example:

Agree with Apple on how many devices on the network are the latest version so Apple know that giffgaff will be helping them grow and it would be benefitial to tell them of latest features which could affect them 

 

Agree with Apple that O2 can tell them as they are an MVNO


Pay a small fee to get info (maybe not the best but possibility as giffgaff would then be prepared)
giffgaff could sell the iPhone 5 and future versions as they are likely to sell and as I have been told, Apple only care about those who sell it so this could be easier etc, etc, there are dozens of things that potentially giffgaff could agree with Apple on so they benefit on information when it's announced to big companies, just like other networks and make sure that they keep it all secret.

 

Why do this?


As we know, giffgaff are going to take a couple of months to get the nano SIMs needed (evidently too late for the release of the iPhone 5) but if they got told in advance (say when the other networks found out) next time then maybe they would be ready with the necesary technology for these devices and save losing customers and not benefit from the millions of devices to be bought which could use giffgaff.

It's clear that this major phone release was missed by giffgaff (not having SIMs needed) but next year or the year after when the next breakthrough, network dependent, technology is brought to a phone giffgaff need to be ready (so they can benefit from keeping customers and gsining more!) and will know just like the other networks.

Also, after the release and people have chosen wheher to go to another network who provides nano SIMs, giffgaf could show stats of how much (or maybe little they lost (although would be pointless in that case)) they lost by being kept in the dark to Apple to help them maybe be recognised and be updated from them to save them next time!


EDIT: As some comments have mentioned, having a relationship with Apple could also lead to:


Having asigned giffgaff internet profile on iPhone
Possibly hot spot tethering
Possibly visual voicemail
having the name giffgaff at the top of the iPhone instead of O2 UK
voicemail button could work

Cheers,

Jamie

Please support by clicking the gold star Smiley Happy

(1),(2),(3),(4) within spoiler
(1)iPhone 6?
(2)diddy SIM or picco SIM?
(3)injected SIMs or network run trackers/identities? (who knows with Apple!)
(4)read the latest blof post for information regarding nano SIMs taking a few months to come here: http://community.giffgaff.com/t5/Blog/giffgaff-nano-SIM-update/ba-p/5953002

Great news that this is now an implemented part of giffgaff for all of us! Thank you for the continuous support and feedback on this idea, it has been great and overall has had a great end result!

 

[Edited: Resolved HTML issue]

Status: Implemented

24th May 2014: As of 9 hours ago giffgaff is now an official Apple carrier, which means that you can install the giffgaff profile on your iPhone to enjoy new functionalities. Read more on our Knowledge Base Article here.

There are times when you want callers to hear your voicemail greeting but you don't want them to have the ability to leave a message. For example, if you're outside the UK and contactable on another phone number, then you might want to use your voicemail greeting to tell callers your phone number abroad, but you don't want callers to be able to leave you a message. There should be a simple setting within the voicemail settings to enable or disable the ability for callers to leave a message.

 

When I was on Orange, they offered this; they called it an "extended absence greeting". Giffgaff should offer the same functionality.

 

Note that this is totally different from dialling 1616 and 1626 to enable or disable voicemail. If you disable voicemail, then callers won't hear your greeting.

How about a completely new and different pricing strategy? Here's my proposal - it's a very rough idea, so bear with me: 

 

Pick 'n' Mix: 

 

Choose the amount of minutes you want. eg.: 

250 minutes 

500 minutes 

750 minutes 

1000 minutes 

Unlimited 

 - or whatever might be appropriate amounts 

 

Then choose the amount of texts you want, eg.: 

200 texts 

400 texts 

600 texts 

800 texts 

1000 texts 

Unlimited 

- or whatever might me appropriate 

 

Then finally choose how much data you need, eg.: 

250MB 

500MB 

1GB 

3GB 

5GB 

Unllimited 

- or what ever. 

 

Each "portion" is priced individually. If you choose to have two "portions" (minutes+texts, minutes+data, texts+data) you get a small discount; if you choose to have all three (minutes+texts+data), you get a slightly bigger discount. 

 

Just a thought. 

 

Dennis

There are many scenarios when one has a wifi connection but no O2 signal, for example:

  • In Tube stations
  • At home when a local mast goes down (a scenario I'm currently in)
  • In an underground bar or restaurant
  • Outside the UK (which would otherwise cost up to £1/min to receive)
  • Indoor coverage blackspots

We all miss incoming calls in these scenarios. I am therefore suggesting that giffgaff implements SIP addresses and logins whereby giffgaff members can log in to their giffgaff line for incoming calls using any SIP app via a wifi connection. This means that whenever one does not have a mobile signal, one can still receive calls via wifi using an app on one's smartphone.

 

Other advantages are:

  • This idea is similar to O2's TU Go, the main difference being that it avoids the need for giffgaff to build and maintain an app and all the infrastructure behind it.
  • There are plenty of free and paid SIP apps in app stores, so giffgaff users would be free to choose the app they like the most. Some SIP apps even support push notifications so the app doesn't even have to be left open.
  • The functionality to deliver a voice call from a mobile number to a SIP address would be simple and cheap for giffgaff to implement and operate. This is evident from the many telephone-number-to-SIP forwarding services that are provided free of charge by providers such as Flextel.
  • Giffgaff receives the usual call termination revenue for the incoming call but because the call is subsequently delivered via the internet, giffgaff doesn't have to use this revenue to pay O2 or anyone else for delivering the call via a mobile network. Therefore giffgaff could even reward members for receiving calls via SIP, similarly to how it already incentivises the receiving of calls on the Hokey Cokey goodybag.

I got this idea from Russia. I use local prepaid SIM cards whenever I travel and MegaFon, my Russian prepaid SIM card provider, gives me exactly this functionality, i.e. a SIP address and login for my mobile number. MegaFon customers can choose whether incoming calls are delivered via the mobile network, via SIP or via both simultaneously. MegaFon goes two steps further than what I'm advocating for giffgaff, allowing outgoing calls via SIP and also providing an optional free app, a white label of Acrobits, a leading paid SIP app. It is bizarre that when I'm on the Tube or elsewhere without a mobile signal and with wifi, I can receive calls on my Russian mobile number but not on my UK mobile number via giffgaff. The Russians can do this; why doesn't giffgaff do the same?

Status: Not For Us
Official Update: Our Head of Development doesn't believe we currently have a Media Gateway which is compatible with SIP, and it was discussed in the meeting about how we don't believe SIP is a majority product that our memberbase would use. However the Top Team really appreciated the demand for making Calls over Wifi, and want to now seriously pursue a Tu Go style app for our members. Thank you for posting such a brilliant outlined Idea, it's still one of my favourites.

Got the email tonight about goodybag changes.. thought great, better deals for us all.. until i read the email.

This had been asked many times, the currently consulation regarding changes will only affect the "£12+ bags.

 

GiffGaff seriously now need to review their £5 and £7.50 bags as the competion are offering better deals.

Like ASDA (now EE): £5 for 100 mins, 2000text and 100MB data and then standard PAYG rates 8p/min, 4p/text and 5p/mb data, compare this to giffgaff: £5 for 60+ mins, 300 text and 20mb data then at 10p/min, 6p/text and 2p/mb until bag ends, then data is 20p for first 20mb per day and then 20p per 1MB... it doesn't compare.

ASDA also do a £5 top up, giffgaff don't.

3 (three) are offering 3,2,1 on PAYG (3p/min, 2p/text and 1p/MB data)

I saw another provider offer a 30 day 100mins, 150 text and 500MB for £5 via their monthly bag style option (no contract).

 

The forum is a great place, people are being rewarded by GiffGaff to answer the same old question which has been asked thousands of times before and most answers are available in the Help section of the site.

Then there are agents to answer their questions as well.

Won't be popular, How about eliminating a lot of the forums payment costs to members and use the money to offer better all round bags from the entry level up by being more competive. 

 

Also, how about adding a £5 topup option and reduce the free calls to 30 or 45 days, thus reducing the PAYG standard rates to be more competive with three and ASDA and Sainsbury's.

 

The way things are looking, the cheaper goodybags are no longer competive and even the PAYG rates are looking a tad more expensive that others.

 

Time for a total review?

 

 

 

Status: Not For Us

22nd September 2014: This idea has been set to 'Not for Us'. Due to our Ideas Process, lower goodybags and PAYG have been reviewed recently through our Bi-Monthly Product Meeting. Currently changing these packages are financially unsustainable for us at the current time, but we'll always keep an eye out for what's possible and the market trends. Thank you for submitting this idea.

So after reading and also commenting on Community Consultation I have now decided on posting my little own option and idea.

 

Option 4 My idea for massive improvemtns on GoddyBags

 

To have a new goody bag called mix it match it goodybag. Giving the cusotmer the freedome of choice. Want minuits? Ok move the slider option to selected amount of mins wanted starting from 50 min to 100 to 300 to 500 to 750 to 1000 to 4000 to unlimited ok, happy? Bagged it.

 

Next now move slider up to select amount of text you want. Use same sort of methords above.

 

And then repeate for data being say no data at all being 0 being dissabled and only wifi access only.

then a range from 100mb to 300 to 500 to 1 gb to 5 gb to 10 gb to unlimited.

 

This way the customer can get exctly what they want via a much wider range giving the customer the fredom of choise on all areas.

 

The prices would varie depending on what a user has decided to put together based on calls, text and internet.

 

 

Having such a goodybag like the idea above would see a lot more customers sticking around and also more customers moving over to GiffGaff giving customers more choice and ways to use their phone and to keep things to what a customer likes. Having many goodybags are indeed good or packages with other networks but when you start changing things around people also start moving to other networks.

 

Using my idea and option I believe most people on here would actualy like somthing like this depending on prices however given the fact of current packages you have with the goodybags you can actually work around prices currently take some of it away and split it up into segments and actualy come up with many more options for customers.

 

Just my 2 cents and feedback and idea for improvements.

Status: Not For Us

16th Oct 2014 - 11:45am

 

This idea has been set to 'Not for Us', as there are a large number of technical barriers preventing us from being able to provide this idea.

Thread limit

Status: New Idea
by auntied ‎08-02-2015 11:35

Ok....so we all know we only get 50 kudos to use in any one 24 hour period, and once they're used you have to wait for them to kick back in again!

 

Well my idea is along the same lines, but with thread making! We see it time and time again, someone flooding the S:GD board with up to 10 threads in the space of 10 minutes, but never returning to answer questions that members may have asked.

 

And lately it's gotten worse! It's prolific amongst certain members, maybe they think the more threads they make the more payback they'll receive! But as we all know, it's quality NOT quantity that counts!

 

So how about a thread limit? Maybe only being able to make 3 threads in any one hour period and with at least a mandatory 10 minutes between each thread made?

 

And i think that is still being generous!

 

I know there's a similar idea on here somewhere, but that one would've still been open to abuse with regards the amount of thread making!

 

Hope this all makes sense! Smiley Happy

Pay via Direct Debit Payments

Status: Under Consideration
by prawlin ‎20-02-2014 13:45 - edited ‎23-03-2014 13:11
There was a recent issue with Maestro card suddenly being disabled from GG. This has apparently been quickly resolved now. However, to help avoid anything similar, the more alternative payment methods there are, the better, from everyone's point of view.

Adding Paypal could certainly be useful, though popular as it is, not everyone has a PayPal account.
One of the best payment systems would surely be the option to set up direct debit payments wouldn't it??

Benefits....

*Works with all banks, always.

*No need to possess any kind of cards, Debit or Credit.

*No hassles due to cards being routinely updated with new numbers etc, this then commonly causing failed top up payments. Followed by the hassle of having to change registered card data online etc.

*Totally safe. Many folks are still wary about giving their card details out to anywhere on line.

Seems like a no brainer to me.

Regards

Peter
Status: Under Consideration
This idea is Under Consideration - it's something we want and will bring to giffgaff, at the moment we don't know when as the project needs to be prioritised, however this Idea will be updated as soon as work gets started. Thanks for posting and getting such great support.