When signing up to giffgaff you are faced with choosing a member name
and as members first signing up we just put a name and many put there actual name ie Joe bloggs and although it says it can't be changed it doesn't tell you that this choice will be visible to all the community.
Although many have asked for a way to change the member name chosen giffgaff say this is not possible
So my idea is .
Instead of Member name :
It's replaced with Community Username
And it has a warning saying
This username will be visible to all the community and cannot be edited or changed after you choose and sign up
Please give thought to you choice before you complete sign up.
This should be an easy way to solve any future problems.
If you agree please support by kudos of the idea
I just received the new giffgaff trio sim. And even though there is a little guide on the sims, the boundaries between sim/micro/nano, are not clear.See for yourself:
So yes there is a mini guide on the sim, but it is still not clear. Especially as these are close up photos while a person would see them from a good half a metre away.
An example of a clearly marked sim, would be the 3 triple sim which has another color for each rim size around the sim.
My idea is not to ruin the the new branding, but to make it clearer to see the other sizes. you could do this by puting a clear thin line on every layer. And i am almost sure there are many other ways.
Thanks for reading
Please kudo if you agree
Edit: People seem to think that it is clear in the picture. Not everybody has a great eyesight. Plus you are looking at a close up picture. And i cannot put in a bigger picture as giffgaff limits images to a third of mb.
My idea is to allow free giffgaff to giffgaff calls regardless of if you have topped up your phone with a credit card or if you have topped it up with pre existing credit or previous payback.
I currently purchase my goodybags from my existing credit which is from my payback. However i recently noticed that my free giffgaff to giffgaff has expired presumably because i havent topped up using my own money, even though i purchase a new goodybag with my credit every month . I beleive that this shouldnt happen and free giffgaff to giffgaff should be allowed regardless of what you top up your phone with..
This has put me off using the community and helpng others because my payback is almost irrelivant because the majority of my friends are on giffgaff and instead of receiving this potential unlimited contact with them in having to use up my goodybag allowences.
There are times when you want callers to hear your voicemail greeting but you don't want them to have the ability to leave a message. For example, if you're outside the UK and contactable on another phone number, then you might want to use your voicemail greeting to tell callers your phone number abroad, but you don't want callers to be able to leave you a message. There should be a simple setting within the voicemail settings to enable or disable the ability for callers to leave a message.
When I was on Orange, they offered this; they called it an "extended absence greeting". Giffgaff should offer the same functionality.
Note that this is totally different from dialling 1616 and 1626 to enable or disable voicemail. If you disable voicemail, then callers won't hear your greeting.
How about a completely new and different pricing strategy? Here's my proposal - it's a very rough idea, so bear with me:
Pick 'n' Mix:
Choose the amount of minutes you want. eg.:
- or whatever might be appropriate amounts
Then choose the amount of texts you want, eg.:
- or whatever might me appropriate
Then finally choose how much data you need, eg.:
- or what ever.
Each "portion" is priced individually. If you choose to have two "portions" (minutes+texts, minutes+data, texts+data) you get a small discount; if you choose to have all three (minutes+texts+data), you get a slightly bigger discount.
Just a thought.
Ok....so we all know we only get 50 kudos to use in any one 24 hour period, and once they're used you have to wait for them to kick back in again!
Well my idea is along the same lines, but with thread making! We see it time and time again, someone flooding the S:GD board with up to 10 threads in the space of 10 minutes, but never returning to answer questions that members may have asked.
And lately it's gotten worse! It's prolific amongst certain members, maybe they think the more threads they make the more payback they'll receive! But as we all know, it's quality NOT quantity that counts!
So how about a thread limit? Maybe only being able to make 3 threads in any one hour period and with at least a mandatory 10 minutes between each thread made?
And i think that is still being generous!
I know there's a similar idea on here somewhere, but that one would've still been open to abuse with regards the amount of thread making!
Hope this all makes sense!
As mark of respect for all the people who gave there lives from countries all over the world be different race colour or creed or what everside they fought on The eleventh hour of the eleventh day of the eleventh month the forum should fall silent as when we have lithium mantainence page we should have message saying giffgaff are marking this moment for people to remember and reflect on the futility of wars
The eleventh hour of the eleventh day of the eleventh month
marks the signing of the Armistice, on 11th November 1918, to signal the end of World War One. At 11 am on 11 November 1918 the guns of the Western Front fell silent after more than four years continuous warfare.
What is Remembrance Day? Remembrance Day is on 11 November. It is a special day set aside to remember all those men and women who were killed during the two World Wars and other conflicts. At one time the day was known as Armistice Day and was renamed Remembrance Day after the Second World War.
I've seen a few posts this morning, with a mixture of people not liking the new website design, some loving it, and some saying they'll get used to it.
My suggestion is that the website is customisable, in that as part of the settings we can choose our own:
Font and colour, background images (or none), colours of buttons (such as the now blue kudos button), etc
I know the giffgaff website/community pages are powered by the Lithium software, but if there was a way to incorporate users being able to choose their own design I feel it would be good.
After all, giffgaff is the network run by us
Ok so I don't understand why giffgaff allow us to mark our own answer as the best answer. We are not allowed to give ourselves kudos so why is best answer ok? Alot of people mark their own answer as best answer when they have just put something like "sorted now thanks" if they have explained how they have sorted it so other people can see how it was done fair enough but the majority don't and I suspect a lot do it in the hope of tricking the system by having best answers against their name. So I propose that giffgaff stop allowing us to mark our own answer as best. Anyone agree?
I've just received about the 20th phone call from my Dad, unsure of what is password is for his gg account (he's only been with gg for about 3 months ). Now, I'm more than happy to help him each and every time, but rather than request a password reset in these situations, couldn't a password hint be made available?
At last twice a year I find myself in the United States. I've experimented with buying disposable SIMs and the like but realistically, if I'm making a call I'll use an OTT service through a WiFi connection. Outgoing calls on my mobile are minimal so really the service is needed for incoming calls.
With my last provider, typically my bill increased by £60 to £80 for months containing a visit to the US. These tend to be business trips and tend to last 5 to 6 days.
As things stand at the moment and given Giffgaff's international (non-EU) roaming rates, my Giffgaff SIM will be in a drawer somewhere for the duration of the trip.
That's reasonable income that Giffgaff is leaving on the table.
Giffgaff should offer international Goody Bags. These can be country specific. Also, they can have a shorter life than traditional Goody Bags.
While cost saving would be good, one of the principle aims here would be to "cap" spending while abroad -- so it'd be really neat if roaming was automatically disabled once the international Goody Bag had been consumed.
I'd happily buy a £50 US Goody Bag for my next trip in a couple of weeks time.
Just because I want to be in control of my spending on my mobile phone doesn't mean that I wont spend.
Giffgaff, broaden your offering.
Thanks for listening.
Right so i was looking at giffgaff's uk rates https://giffgaff.com/index/pricing and found that:
Calls to other UK mobiles, landlines (starting 01, 02, 03): 10p per minute
Many of us purchase goodybags and sometimes end up not even using half of our minutes which just end up going to waste. I was thinking why not give customers a penny back as airtime credit for every 10 minutes that they didn't use in that month? It would obviously not apply to the unlimted minute goodybags but it would make giffgaff a much more intresting and unique network. Whos with me? Anyone else like this idea?
Why do you not make customer call and text history detail available on the internet?
By expecting customers to write to you (enclosing £10) is totally alien to the GiffGaff principle of internet-only. This allows customers to verify that they've been correctly charged and is open and transparent.
Your policy really surprises me.
From the 13th of January 2015, it will not be possible to purchase, queue or recur a 4G offer goodybag.
If you wish to keep using a 4G goodybag with the same allowance, you'll be able to purchase it at the normal, non-discounted, price.
If you are recurring a 4G offer goodybag come the 12th of January 2015, you will keep on recurring this 4G goodybag, but it will be charged at the normal, non-discounted price for any recurrence from the 13th of January 2015 onward.
I think it would a great idea to extend the offer bag to a permanent deal
It's a fair price and more and more people are getting 4g phones
It's also a way to keep people on a reasonably priced capped instead of the unlimited deals
As it's a good offer price with a good data allowance
If you agree please give support with a kudos
I usually buy the £5 goodybag, but been having to buy the £7.50 goodybag because I've been using my phone a lot more and it's annoying because when I have the £5 goodybag, I really have to watch my mobile data. I think that for £5 20 MB is not sufficient and it should be slightly more, because think about it you get 250 MB for £7.50 AND unlimited texts AND 200 minutes, whereas with the £5 goodybag you get 60 minutes, 200 texts and 20MB, its not really balanced well is it? I think the £5 goodybag should offer somewhat 50-100 MB of data
What do you guys think?