This is my first month, so I bought a £5 gigabag (500MB data)
because I had no idea how much data I use, and when WiFi is available I use that. WiFi usually gives a much quicker download speed than 3G, GPRS etc.
As we now have the option to buy a new bundle as soon as the current (active) one is depleted if wanted.
I am entitled to free giffgaff-giffgaff calls/texts but cannot use either as the iPad is data-only and doesn't make calls.
As I have just over a week to go before my gigabag expires, I decided to check my recommended plan.
Initially, I was on the goodybag page when I clicked on the link. There is a choice of options to estimate possible usage, where you indicate your typical type of usage:
Social usage (facebook/twitter/etcetera)
At an estimate of 175MB, it recommended the £7.50, £10 or £12 goodybags for me.
Starting from the link on the gigabag page brought me to the same page, and although I indicated slightly different usage, it still estimated my usage as 375MB but offered me the £10, £12 or £15 goodybags. ALL assumed I would need a call & text usage. NONE recommended the gigabags (£5 - 500MB; £7.50 - 1GB).
As I am a DATA-ONLY user, NONE of these goodybags are appropriate for me with an estimate of under 500MB usage in a month, but nowhere is there a suggestion of a data-only plan recommended.
My idea is this - put a link to estimate usage for tablet or dongle or iPad plan.
Then, recommend a gigabag appropriate for usage
IF usage is estimated as over 500MB, then include £7.50 -1GB gigabag; or £12 or £15 limited data goodybag
This would help new members better understand what is available for them; former users of the £12.50 gigabag would immediately see that the £12 goodybag (3GB) and £15 goodybag (5GB) were also available to use, and fewer members would get so frustrated by the change in gigabags that they think of leaving.