Check that your router is Wi-Fi certified. Your phone is Wi-Fi certified, so if the router isn’t, the devices may not communicate properly.
Verify that you are in range of the Wi-Fi router. Check the Wi-Fi signal strength in the status bar . If the signal is low, or there is no signal, move closer to the Wi-Fi hotspot, that is, the device that provides the Wi-Fi network.
Change the Wi-Fi network security of your router to a different security encryption. For instructions how to change the network security, check the user guide of the router or contact your router manufacturer.
Make sure potential interfering devices or appliances are not placed close to the Wi-Fi router.
Cordless phones, microwave ovens, baby monitors, wireless speakers, monitors and video transmitters that operate in the 2.4 GHz or 5 GHz bandwidth may interfere with a Wi-Fi network. If the problem persists, try changing the router to use 5 GHz or a lower 2.4 GHz channel.
For instructions on how to change channel, check the user guide of the router or contact your router manufacturer.
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