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Balance N/A Issue [02/02/2012] Resolved.

Started by: the_joseph
On: 02/02/2012 | 13:07
Replies: 131
Reply

by: rje10
on: 03/02/2012 | 07:40

I can't top up... says Googybags being updated....

Message 21 of 132
by: scook94
on: 03/02/2012 | 07:58

@rje10 wrote:

I can't top up... says Googybags being updated....


Same here, was told by an agent that the fix was being applied yesterday, very disappointed it didn't happen.

Message 22 of 132
Highlighted
by: anthony_c
former giff-staffer

on: 03/02/2012 | 08:38

Hi rje10 & scook94,

 

I'm sending you PMs please check your inbox shortly after seeing this. 

 

Thanks,

 

Ant

giffgaff Educator - Proudest moment: I Once scored 3 hatricks in a primary school football match. Needless to say, I was a student there at the time.

Watch-Sig.pngSC-sig.pngEarthHourRach1
Message 23 of 132
by: tallscott
on: 03/02/2012 | 10:08

Hi Anthony,

 

I'm on day 3 of being unable to buy a Goodybag, same failed promise of a fix yesterday from an agent.  Very dissapointed, can you help?

 

Thanks

Message 24 of 132
by: tiptoeee96
on: 03/02/2012 | 10:15
I'm im the same situation. I had the same problem last time in January and now it's repeating itself. I was told it should be fixed, but it isn't. So now what?
Message 25 of 132
by: fiendishlyclever
on: 03/02/2012 | 10:23

Two days of not being able to top up and no goodybag for my data use (last month I used 500Mb) so I'm effectively cut off.  Not happy - very tempted to PAC out my number - sloppy service and minimal updates. 

Get a free Giffgaff Sim
Message 26 of 132
by: justinjhutch
on: 03/02/2012 | 10:36

hi i cant top up using goody bags! any update on time of fix please. Will this be today?

Message 27 of 132
by: stevemowbray
on: 03/02/2012 | 10:37
Same situation here, and I'm also thinking about changing provider now. There's still nobody else who gives as good a deal, but it's not much use if it doesn't work and the agents can't fix it.
Message 28 of 132
by: justinjhutch
on: 03/02/2012 | 11:24
Hi Anthony please can you take a look at this thread there are many more today unable to top up with goody bags, Myself included, Please can you help? Many thanks Justin
Message 30 of 132