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[COMPLETED] PAC Codes and Port requests not available 11PM - 12/06/19

Started by: _kara_
On: 12/06/2019 | 14:29
Replies: 2
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by: _kara_
community giff-staffer

on: 12/06/2019 | 14:29 edited: 13/06/2019 | 10:07

Service

Status

PAC Code Request

grn_pix.jpg Available

Port In Request

grn_pix.jpgAvailable

Port Out Request

grn_pix.jpg Available

All other services

grn_pix.jpgUnaffected

  

Summary

The overnight maintenance of our PAC code system has been completed successfully.

 


Most Recent Update

10:05 - 13th June 2019

 

Hi folks,

 

There was some maintenance of our PAC code system between the hours of 11pm on Wednesday (last night) and 1am Thursday morning (2 hrs later).  Whilst this was ongoing it was not possible for members to request PAC Codes, Porting into giffgaff or Porting away from giffgaff. This maintenance has now been completed successfully and members are now able to make requests again

 

We are sorry for any inconvenience this may have caused and thank you for your patience,

 

Simone


Updates

 

Please click the spoiler for a full history of this service issue to date. 

 

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 Most Recent Update

 

10:05 - 13th June 2019

 

Hi folks,

 

There was some maintenance of our PAC code system between the hours of 11pm on Wednesday (last night) and 1am Thursday morning (2 hrs later).  Whilst this was ongoing it was not possible for members to request PAC Codes, Porting into giffgaff or Porting away from giffgaff. This maintenance has now been completed successfully and members are now able to make requests again

 

We are sorry for any inconvenience this may have caused and thank you for your patience,

 

Simone



12:30 - 6th June 2019

 

Hi folks,

 

We will be doing some maintenance between the hours of 11pm on Wednesday (later tonight) and 1am Thursday (2 hrs later).  I'm afraid that whilst this is ongoing it will not be possible for members to request PAC Codes, Porting into giffgaff or Porting away from giffgaff.  Members will be able to make requests once the maintenance is completed.

 

We are sorry for any inconvenience caused and thank you for bearing with us,

 

Kara

 

giffgaff Educator

Message 1 of 3
1 BEST ANSWER

Accepted Solutions
by: simone_w
community giff-staffer

on: 13/06/2019 | 10:06

Most Recent Update

10:05 - 13th June 2019

 

Hi folks,

 

There was some maintenance of our PAC code system between the hours of 11pm on Wednesday (last night) and 1am Thursday morning (2 hrs later).  Whilst this was ongoing it was not possible for members to request PAC Codes, Porting into giffgaff or Porting away from giffgaff. This maintenance has now been completed successfully and members are now able to make requests again.

 

We are sorry for any inconvenience this may have caused and thank you for your patience,

 

Simone

giffgaff Educator

Message 3 of 3
by: mbthapa25
on: 12/06/2019 | 16:40

no worries, we understand maintenance is important

Get a free giffgaff Sim
Message 2 of 3
by: simone_w
community giff-staffer

on: 13/06/2019 | 10:06

Most Recent Update

10:05 - 13th June 2019

 

Hi folks,

 

There was some maintenance of our PAC code system between the hours of 11pm on Wednesday (last night) and 1am Thursday morning (2 hrs later).  Whilst this was ongoing it was not possible for members to request PAC Codes, Porting into giffgaff or Porting away from giffgaff. This maintenance has now been completed successfully and members are now able to make requests again.

 

We are sorry for any inconvenience this may have caused and thank you for your patience,

 

Simone

giffgaff Educator

Message 3 of 3