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(COMPLETED SUCCESSFULLY) Site maintenance - 23:45 - 04:00 - 22nd of February 2018

Started by: dez_d
On: 21/02/2018 | 13:54
Replies: 1
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by: dez_d
community giff-staffer

on: 21/02/2018 | 13:54 edited: 22/02/2018 | 09:02

Service

Status

giffgaff Website and Login to Dashboard

grn_pix.jpg Available

Activations / SIM Swaps

grn_pix.jpg Available

Top-ups & purchasing goodybags

grn_pix.jpg Available

Handset pay outright, Handset Loans, Returns & Repairs

grn_pix.jpg Available

PAC Code Requests

grn_pix.jpg Available

giffgaff money

grn_pix.jpg Available

Portin / Portout Requests

grn_pix.jpg Available

Viewing the Community

grn_pix.jpg Available

Auto Top-ups & Recurring Goodybags

grn_pix.jpg Available

Port in and Port out Completion

grn_pix.jpg Available

Call, texts & Data

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Summary

A website update will be commencing tomorrow morning releasing lots of wonderful stuff for our members.

During the change window the portal will need to be on the outage server between 00:01 and 00:20 and the above services will be unavailable for members during these times. This has been completed successfully.

 

 


Most Recent Update

 09:00- 22nd of February 2018

 

Morning all,

 

We have received confirmation that this completed successfully this morning. All services should be working as expected.

 

Apologies once again for any inconvenience this may have caused.

 

Regards

 

Alexandra

 

 


Updates

 

Please click the spoiler for a full history of this service issue to date. 

 

Click to reveal
 

Most Recent Update

 09:00- 22nd of February 2018

 

Morning all,

 

We have received confirmation that this completed successfully this morning. All services should be working as expected.

 

Apologies once again for any inconvenience this may have caused.

 

Regards

 

Alexandra



13:54 - 21st of February 2018

 

Hi everyone,

 

A website update will be commencing tomorrow morning releasing lots of wonderful stuff for our members.

During the change window the portal will need to be on the outage server between 00:01 and 00:20 and the above services will be unavailable for members during these times.

The full maintenance window will run till 4 am.

 

Sorry for the inconvenience this may cause. We will update this page when it is completed.

 

Regards

 

Dez

 

giffgaff Educator

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Highlighted
by: alexandra_mg
community giff-staffer

on: 22/02/2018 | 09:00
Most Recent Update

09:00- 22nd of February 2018



Morning all,



We have received confirmation that this completed successfully this morning. All services should be working as expected.



Apologies once again for any inconvenience this may have caused.



Regards



Alexandra
Hi there folks!

I am currently out of the Office on Maternity Leave, if you need a hand with anything community related, please reach out to one of our fantastic fellow Educators for further assistance. For general help, please reach out to the fab community over in Help & Support.

See you soon!

Alexandra

giffgaff Educator | WFH Team
Message 2 of 2
Highlighted
by: alexandra_mg
community giff-staffer

on: 22/02/2018 | 09:00
Most Recent Update

09:00- 22nd of February 2018



Morning all,



We have received confirmation that this completed successfully this morning. All services should be working as expected.



Apologies once again for any inconvenience this may have caused.



Regards



Alexandra
Hi there folks!

I am currently out of the Office on Maternity Leave, if you need a hand with anything community related, please reach out to one of our fantastic fellow Educators for further assistance. For general help, please reach out to the fab community over in Help & Support.

See you soon!

Alexandra

giffgaff Educator | WFH Team
Message 2 of 2