Knowledge Base

New issue with some queued goodybags 23rd & 24th August

Started by: robbie28
On: 24/08/2010 | 14:42
Replies: 3

by: robbie28
former giff-staffer

on: 24/08/2010 | 14:42

If you have a queued goodybag that was due to start last night or today, you may be experiencing a problem with this goodybag taking effect.


We are investigating this issue to see exactly what the issue is, and whether it is a repeat of similar issues we had earlier this month.


If you are having an issue with a queued goodybag please contact an agent.


Apologies for any incovenience

Robbie Hearn
Ex member of the giffgaff team, still fond admirer
Message 1 of 4
by: hal2814
on: 25/08/2010 | 09:42

Don't want to annoy or seem pushy, but is there an update on this?

Message 2 of 4
by: ronocod
on: 25/08/2010 | 09:47

Just to let you know, you say 23rd and 24th, but I have been experiencing this problem since the 22nd. Mine was supposed to change on the 23rd but for some reason decided to stop on the 22nd.

Message 3 of 4
by: syorksdeano
on: 31/08/2010 | 00:16
My partner has lost ALL her goodybags overnight
`Please give me kudos if my reply was helpful.'

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Message 4 of 4