It has been brought to our attention that a number of you cannot retrieve passwords via our "Forgot password" process.
This is being looked into and we will update you as soon as a fix has been made. We are sorry for any inconvenience caused.
Just a quick update on the password recovery procedure, we are currently still investigating this matter further.
We will keep you updated with any developments.
I sincerely apologise for any inconvenience caused.
I greatly appreciate you letting us and all forum members know that this issue is resolved.
I sincerely apologise for any inconvenience that this fault has caused.
Hi my friend has the same problem he cannot get a email from the password recovery...Has this issue now been sorted or is it an ongoing problem.. P.s i think its also a problem that he cannot ask and agent about the problem himself as to do so it seems like you need to be logged in to ask the question to an agent... I have logged the question with an agent and await a reply..