Knowledge Base

RESOLVED: Transferring your number to giffgaff is not currently available - but will be back soon

Started by: robbie28
On: 04/09/2010 | 11:41
Replies: 86

by: cools
on: 09/09/2010 | 18:47
Any way I try of accessing that link I've found instructions for in the forum doesn't work, simply bounces me back to the dashboard. - Japanese Arcade Gaming At Home
Message 81 of 87
by: cools
on: 09/09/2010 | 20:02
Ahh good, it's working now. - Japanese Arcade Gaming At Home
Message 82 of 87
by: obelisk
on: 09/09/2010 | 20:05 edited: 10/09/2010 | 00:42

It was working earlier (not got my PAC yet so couldn't use it) but it's not now. Also the Support page no longer displays the link whereas it was there earlier.


EDIT: Logged out, cleared browser cache, closed browser, launched browser and went to > Support. Second row menu showed only "FAQs | Ask the community". Logged in, then seond row menu had all items: "FAQs | Ask the community | Messages from agents | Transfer your number | Lost & Stolen". Transfer your number page working again.

Message 83 of 87
by: auto_dustbin_squires
on: 12/09/2010 | 14:07

I'm having the same problem. I'm trying to resubmit my PAC and that for a transfer but it sends me back to the dashboard.

Message 84 of 87
by: philnicandamy
on: 12/09/2010 | 19:44

hmm glad its not just me then...Smiley Mad

Message 85 of 87
by: nicknack
on: 12/09/2010 | 20:49
What with this and not getting my Mobile Internet activated, I'm beginning to regret signing up and buying a Goodybag - is there a "cooling off period" which allows me to get my money back if I'm not happy and change my mind about using GiffGaff.

Have also just realized that just buying a Goodybag won't allow me send MMS - will I really have to buy £10 credit just to send the occasional Picture Message ??
Message 86 of 87
by: gawright
on: 12/09/2010 | 20:52
Yes I'm sure they will refund you if you've changed your mind.

MMS are not included in goodybags so yes you'd need credit on top of a goodybag

Get a free Giffgaff Sim
Message 87 of 87