Knowledge Base

[RESTORED] 2G, 3G and 4G services impacted across the UK - 6 Dec 2018

Started by: roxy_r
On: 06/12/2018 | 07:05
Replies: 4861

by: hatahir4464
on: 06/12/2018 | 17:52

When will this issue be fixed?

Message 2101 of 4,862
by: fuzzydog79
on: 06/12/2018 | 17:52

No calls, texts or data still... 

A whole day Smiley Surprised

sack your nerds and get new ones that know how to fix this pronto! 

Message 2102 of 4,862
by: smnya75
on: 06/12/2018 | 17:52

any idea when up an running again absolute shambles this is really one minute no data an only calls then one minute nothing at all then jus calls but no data this is a very big inconvenience to our daily structure

Message 2103 of 4,862
by: molife2012
on: 06/12/2018 | 17:52



When do I expect my Interne to be restored?


Thank you

Message 2104 of 4,862
by: vybertastic
on: 06/12/2018 | 17:52

Oh no that's why I hope it gets fixed soon it has been like this all day 

Message 2105 of 4,862
by: reiwinter
on: 06/12/2018 | 17:52
My car broke down this morning at 7AM and i couldn't even get 3G to see my location.. thankfully was able to make a call to my breakdown cover... what a joke
Message 2106 of 4,862
by: lunabee27
on: 06/12/2018 | 17:52

Sort it out giff gaff!!!

Message 2107 of 4,862
by: roxy_r
community giff-staffer

on: 06/12/2018 | 17:52
We are really sorry about all of this and really appreciate all the patience you had today. The technical teams are working around the clock to get our members back up and running. As soon as we have more information we will make sure to post it here .

community manager in the Help&Support area
links Visit the community guidelines <Check the Knowledge base
Message 2108 of 4,862
by: penny03
on: 06/12/2018 | 17:52
Problems too..text says failed to send but sends several of same message. Goody bag draining away
Message 2109 of 4,862
by: arran_dolan
on: 06/12/2018 | 17:53

It says my area is good for everything but I still font have data... had to login to my local Asda to find out what's going on. 

Message 2110 of 4,862