Knowledge Base

[RESTORED] 2G, 3G and 4G services impacted across the UK - 6 Dec 2018

Started by: roxy_r
On: 06/12/2018 | 07:05
Replies: 4861

by: kizzlaa17
on: 06/12/2018 | 20:49

I haven't been able to do anything with my phone. Haven't been able to pay bills etc online either so will ha e bankcharges etc aswell.. Just before xmas too... When is this gonna be resolved. 

Message 2761 of 4,862
by: alleshmayxx
on: 06/12/2018 | 20:49
Hi.. any idea on when it will work?
Message 2762 of 4,862
by: andybyrne
on: 06/12/2018 | 20:50
Absolutely. Well said.
Message 2763 of 4,862
by: suziewm
on: 06/12/2018 | 20:51

Giffgaff you do a fantastic job I love this network xx 

Message 2764 of 4,862
by: ricks54
on: 06/12/2018 | 20:51

I need to know how long roughly this problem is going to take to fix as the SIM card that I'm currently using is for work use so at the minute I am unable to use my srevices




Message 2765 of 4,862
by: angb123
on: 06/12/2018 | 20:53
My texts are sending repeatedly and taking credit also. Four times people received them and it bleeps back saying not sent four times. Is this going to stop. I can't cancel a text once it sent so I cannot text and still having problems with calls. Any update as to what will happen with this?
Message 2766 of 4,862
by: roxy_r
community giff-staffer

on: 06/12/2018 | 20:55

@ricks54, we are sorry but we do not have a specific time for the fix just yet. We are aiming to have the connectivity restored by tomorrow morning. As soon as we have anything more specific we will let you know.

community manager in the Help&Support area
links Visit the community guidelines <Check the Knowledge base
Message 2767 of 4,862
by: andybyrne
on: 06/12/2018 | 20:55
No broadband, no internet, crying over games, left wallet with the missus. Good lord man. 🙄
Message 2768 of 4,862
by: raflekkk
on: 06/12/2018 | 20:55
They aim to reaper this till tomorrow morning
Message 2769 of 4,862
by: jay250316
on: 06/12/2018 | 20:56
Reset ur phone mine is working now after resetting my phone
Message 2770 of 4,862